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Sr Content Designer

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Location:
United States , Brooklyn

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

65.00 - 73.00 USD / Hour
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Job Description:

A leading financial services company is hiring a Sr Content Designer to support a team focused on creating user-centered help content. This position is based in Brooklyn, onsite 5 days a week for a 3-4 month contract to start. Join a dynamic organization committed to enhancing payment product experiences through clear, accessible content.

Job Responsibility:

  • UX writing for apps, web, and complex process screens
  • Supporting legacy redesigns and net new product launches
  • Ensuring clarity, accuracy, and regulatory compliance
  • Acting as on-call support for high priority content needs
  • Develop clear, engaging help articles, FAQs, tooltips, and educational materials for payments products to support user onboarding and activation
  • Ensure content consistency by contributing to style guides, content patterns, and design standards
  • Create reusable content components and identify opportunities for standardization across platforms

Requirements:

  • Over 5 years of experience in content design, UX writing, or related fields with a strong portfolio
  • Proven ability to craft help and instructional content for digital products
  • Experience working within established design systems and content standards
  • Skilled in collaborating with product and technology teams, with strong stakeholder management skills
  • Proficiency with tools such as Figma, Lucid, Confluence, or Miro
  • Background in payments, financial services, or banking is preferred
  • familiarity with AI tools and accessibility standards (WCAG 2.1 AA) is a plus

Nice to have:

  • Background in payments, financial services, or banking
  • familiarity with AI tools and accessibility standards (WCAG 2.1 AA)
What we offer:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Program
  • Commuter Benefit
  • eLearning and Ongoing Training
  • Education Reimbursement

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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