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The Edits and Content Analyst role is responsible for development and delivery of initiatives focused on editing and edit content management. The Edits and Content Team manages data driven edits (DDE), new edit content as well as the existing edit content using sources (AMA, CPT, AAPC, CMS, etc.). The Edits and Content Analyst role will partner closely with the team around projects around the build out of the claims edit platform for physician and facility claims including support for communication and documentation. Will work closely with Ops, Sales & IT departments in the development and maintenance of the maintenance of content as it relates to scalability, functionality, and initiatives imperative to growth.
Job Responsibility:
Ensure accuracy of the content data used by the edits during the development and maintenance (clinical content and data)
Use of strong coding and industry knowledge to research regulatory updates, create and maintain editing content (data used by the edits)
Research, analysis, and quality assurance of content for edits within the Claims Editing library of edits by testing and validating the data
Utilize the most up-to-date approved Zelis medical coding sources for edit maintenance and development while also advising appropriate personnel of important changes, issues, and trends
Ensure consistency between edit reference and edit data to ensure adherence to quality assurance guidelines
Ensure timely update to the edit as per the maintenance cadence
Conduct the root cause analysis of the errors identified and document the issues using the RCA templates
Create a preventive action plan and educate the associates to help improve review and accuracy
Create and implement training plans for the new associates and ongoing edit education series
Ensure compliance with HIPAA regulations and requirements
Perform regulatory research from multiple sources to keep abreast of compliance enhancements and additional editing opportunities
Serve as a subject matter expert for content and edits and provide support where needed
Work closely with client teams to provide coding expertise for customer and provider inquiries
Facilitate associates with written responses, documentation and rationale for inquiries as needed
Monitor, research, and summarize trends, coding practices, and regulatory changes
Performs other related responsibilities and special projects as assigned
Maintains awareness of and ensure adherence to ZELIS standards regarding privacy
Partner with other areas to assess and communicate impact to the business for additions, changes, or updates as it relates to content and edit updates
Requirements:
5+ years’ experience healthcare or related industry
Good understanding of edit maintenance with proven hands on experience
Current certified coder (CCS, CCS-P or CPC), or registered health information technician (RHIA/RHIT), or RN, LPN with coding knowledge
Proficient in Microsoft Word and PowerPoint
Intermediate to Advanced Excel skills preferred
Creative problem-solving skills
Consistently demonstrate ability to act and react swiftly to continuous challenges and changes
Excellent analytical skills with data and analytics related solutions
Excellent communication skills
Strong organization and project / process management skills
Strong initiative, self-directed and self-motivation
Good negotiation, problem solving, planning and decision-making skills
Ability to manage projects simultaneously and achieve goals
Excellent follow through, attention to detail, and time management skills
Current, active CPC or equivalent credentialing required
Bachelor’s Degree mandatory in business, healthcare, or technology preferred