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Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.
Job Responsibility:
Account Delivery Management: Drives and maintains obligations to customer across the delivery lifecycle
Leads or participates in steering committee meetings
Contributes to consumption activities
Holds accountability for project delivery forecast
Collaborates with Sales to support contract setup, signature, compliance, and execution
Manages areas of fiscal responsibility within project portfolio
Supports relationships with key stakeholders
Communicates current view of delivery to customer stakeholders.
Intellectual Property (IP): Researches and proactively shares intellectual property (IP) and provides recommendations for improvement
Holds others accountable for reusing appropriate IP.
Relationship Development: Engages with customer stakeholders to develop partnerships
Manages escalations or ensures resolution of escalations with customer stakeholders
Drives customer satisfaction by engaging with customers stakeholders
Manages expectations with political sensitivity
Adheres to project compliance standards and requirements of the contract.
Initiation: Drives project initiation for projects of medium complexity
Balances needs across projects in challenging situations.
Contracting: Facilitates contracting process for customer and partner resources
Supports negotiation and structuring of fixed-fee subcontractor contracts
Monitors and initiates Amendments, Delivery Acceptance, Proof of Delivery, and Invoicing processes.
Presales: Contributes to pre-sales for medium-impact projects
Participates in review of proposed scope and assists in developing Statement of Work (SOW), Work Breakdown Structures (WBSs), estimates, preliminary risk assessments.
Planning: Develops detailed project management plan to drive predictable delivery for projects of medium complexity
Establishes clear expectations and accountabilities with all project team members and stakeholders.
Monitoring and Controlling: Orchestrates and oversees a broad range of project metrics on midsize to large projects
Proactively manages risks and issues within projects of standard complexity
Ensures timely completion and quality of deliverables
Discusses and confirms Microsoft change control processes at kickoff with customer
Manages finances for projects with mid-size to large scopes and budgets
Manages stakeholder communications on project health, issues, and financial performance.
Closure: Drives timely project closure
Drives incremental process improvement
Applies advanced knowledge across project management principle areas to execution and delivery.
Business Growth: Demonstrates accountability for the financial health of a project or program
Identifies opportunities to accelerate and drive consumption and delivery
Looks for or creates opportunities to maximize timely cloud consumption through current deliveries.
Other: Embody our culture and values.
Requirements:
Bachelor's Degree in related field AND 3+ years' experience in project management OR equivalent experience.
Bachelor's Degree in related field AND 8+ years' experience in project management OR equivalent experience.
Project Management Professional (PMP) certification.
4+ years financial management experience.
Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.