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We are seeking a Senior Consulting Program Management [Individual Contributor]. As the Senior Program Management IC, you will: Engage with customer stakeholders to develop partnerships, leveraging broad technical expertise. Drive customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer. Adhere to project compliance standards and requirements of the contract and accommodates customer compliance standards. Drive project initiation for projects of medium complexity by delivering a workstream within a larger project/program. Facilitate contracting process for partner resources by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team. Develop detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity. Provide review of defined metrics, proactively monitor and track risks, ensure timely completion and quality of deliverables, and manage stakeholder communications. Drive timely project closure by ensuring completion of project sign off tasks. Apply advanced knowledge across project management principle areas, contribute at local team-wide level to share knowledge and support others, serve as a mentor to junior colleagues to grow identified skill gaps, and participate in cross-border mentoring and peer alignment to share lessons learned on challenging projects. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility
Engage with customer stakeholders to develop partnerships
Drive customer satisfaction
Adhere to project compliance standards
Drive project initiation for projects of medium complexity
Facilitate contracting process for partner resources
Develop detailed project management plan
Provide review of defined metrics
Drive timely project closure
Apply advanced knowledge across project management principle areas
Serve as orchestration lead for Microsoft’s most strategic and complex Federal opportunities
Support complex Federal pursuits from qualification through contract award
Collaborate with Sales, Architects, and Delivery teams
Contribute to SOW development, estimates, work breakdown structures, staffing plans, and delivery strategies
Serve as a central coordination point across Microsoft teams, partners, and customer stakeholders
Facilitate partner identification, onboarding, contracting, and engagement activities
Drive alignment among Sales, Solution Areas, Delivery organizations, and partner ecosystems
Lead governance and stakeholder communications
Establish delivery plans, resource strategies, governance structures, and success criteria
Manage risks, dependencies, issues, change control processes, and compliance requirements
Monitor project health, milestones, KPIs, and delivery commitments
Ensure readiness for Sales-to-Delivery handoff
Track project financials including forecasting, budget management, revenue attainment, and resource utilization
Support consumption acceleration and identify opportunities for additional business growth
Contribute to forecasting, backlog management, and portfolio health reviews
Drive accountability for profitability
Ensure adherence to security, privacy, compliance, and Federal delivery requirements
Lead risk assessment activities and mitigation planning
Drive process consistency, documentation quality, lessons learned, and continuous improvement
Promote reuse of tools, intellectual property, and best practices across engagements
Requirements
Bachelor's Degree in related field OR equivalent experience
3+ years experience in project management OR equivalent experience
Active U.S. Government Top Secret Security Clearance
Verification of U.S. citizenship
Must pass Microsoft Cloud background check
Nice to have
Bachelor's Degree in related field OR equivalent experience
8+ years experience in project management
Strong entrepreneurial skills
Strong relationship building skills
Ability to work in a flexible, fast-paced environment
Highly effective communication and collaboration
Excellent communication skills and team player
Excellent judgment and decision-making skills
Project Management Professional (PMP) certification
4+ years financial management experience
Agile certification (Scrum Master, PMI-ACP, or PSM1)