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As a member of the US&C Delivery Commercial Training and Enablement team, you will be responsible for implementing commercial training & enablement programs for our Restaurant commercial team members across the US & Canada. You will partner cross-functionally with global enablement colleagues, product and tools teams, and our sales leaders to help design, develop, and deliver these training programs. You will report directly to the Head of Sales and Enablement, US&C, and will partner very closely with US&C enablement colleagues for regional Commercial Leadership initiatives as well as with global colleagues on larger initiatives.
Job Responsibility:
Manage the implementation of key training enablement programs for sales and account management teams
Work directly with key stakeholders across sales, account management, commercial operations, HR, product, and other teams to complete regular training needs analysis
Help design and deliver training and documentation that support the deployment and adoption of sales productivity tools, products, processes, and other resources
Create and maintain learning content both independently and in partnership with the central instructional design team
Collaborate closely with, and act as a liaison between, Sales, Marketing, Product, and Commercial Operations teams
Always be learner-first
Define performance goals and track impact of your programs
Field ad hoc content and support requests from the Commercial and Commercial Operations teams
Establish a broad network across the organization
Requirements:
3+ years of professional experience in sales, account management, or other relevant sales experience
Experience in sales training and/or learning & development
Clear communication skills
Solid project management skills and balance attention to detail with swift execution
Curious/solution-oriented mindset, able to work independently and cross-functionally across various teams, profiles, and levels
Nice to have:
Experience in coaching and developing others
Experience in building training content for both instructor led sessions and eLearning
Highly curious and a quick learner who thrives in a dynamic and fast-paced globally collaborative environment
Ability to switch from high-level program strategy to rolling up your sleeves for implementation
Ability to create and deploy learning and enablement tools in a variety of formats
Experience with content creation tools, learning management, and sales enablement tools
Experience with Salesforce, Google Suite, conversation insights and revenue enablement tools
Experience building end-to-end enablement tools and processes based on insights and data