CrawlJobs Logo
Robert Half Logo Robert Half · Finance

Sr. Collections Specialist

United States, Norwalk · Job Posted February 05, 2026
Apply Position
Job Link Share

Job Description

We are looking for an experienced Collections Specialist to join our team in Norwalk, Connecticut. In this role, you will focus on recovering overdue payments and maintaining effective communication with clients to ensure timely resolutions. The ideal candidate is proactive, detail-oriented, and skilled in handling high-volume collections tasks.

Job Responsibility

  • Reach out to clients with overdue accounts, making approximately 30-50 calls daily to recover outstanding payments
  • Work diligently to reduce payment delays, aiming to secure payments within 90 days or less
  • Manage accounts receivable processes and ensure accurate billing records
  • Monitor outstanding balances and prioritize collection efforts based on aging reports
  • Communicate effectively with contractors to resolve disputes and negotiate payment terms
  • Maintain detailed records of collection activities and document progress
  • Collaborate with internal teams to address discrepancies and ensure smooth account management
  • Analyze accounts with high overdue balances and create actionable strategies for recovery
  • Provide regular updates to management on collection performance and areas for improvement

Requirements

  • Minimum of 5 years of experience in commercial and consumer collections
  • Strong knowledge of credit and collection processes
  • Proven ability to manage high-volume collection tasks efficiently
  • Excellent communication and negotiation skills
  • Familiarity with accounts receivable and billing procedures
  • Ability to analyze aging reports and prioritize collection efforts
  • Proficiency in record-keeping and documentation
  • Detail-oriented approach and ability to handle sensitive financial information

What we offer

  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Sr. Collections Specialist

8 matching positions

Sr. Collections Specialist

Finance in a Box is an Accounting & Financial Consulting firm based in Californi...
Location
Location
United States
Salary
Salary:
Not provided
financeinabox.co Logo
Finance in a Box
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3–5 years of proven experience in Collections specifically for US-based clients
  • Excellent verbal and written English communication skills – should be confident in engaging with US stakeholders
  • Strong working knowledge of Excel / Google Sheets and Accounting/ERP systems (preferably NetSuite)
  • Hands-on experience with ticketing systems, automation tools, or workflow tools is a plus
  • Familiarity with SaaS, logistics, or healthcare billing processes is preferred
  • Experience working with US time zones, especially the PST shift
Job Responsibility
Job Responsibility
  • Manage the collections process by proactively following up with customers via email and phone to ensure timely payment of outstanding invoices
  • Communicate professionally with US clients and their customers, handling escalations, disputes, and billing queries with clarity and empathy
  • Maintain and analyze the AR aging report to prioritize and track follow-ups on overdue accounts
  • Collaborate with finance, sales, and customer service teams to resolve billing issues and streamline the collections process
  • Assist in cash flow forecasting by providing accurate and timely updates on expected collections
  • Ensure all collection activities comply with relevant client policies and regulatory requirements
  • Suggest process improvements and leverage tools/automations to enhance efficiency
What we offer
What we offer
  • Provident Fund
  • Paid Time Off (PTO)
  • Leave encashment
  • Health Care & Dependent Care
  • Work from home
  • Fulltime
Read More
Arrow Right

Sr. Medical Billing Collections Specialist

A Surgery Medical Group that is connected to a large Hospital system is seeking ...
Location
Location
United States , Los Angeles
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in medical revenue cycle
  • Strong experience with appeals, denials management, and insurance collections
  • Experience with EPIC reporting and running operational or billing reports
  • Background in physician billing and/or surgery billing
  • Advanced analytical and problem-solving skills
  • Proficiency in Microsoft Excel, including reporting and data analysis functions
  • Strong attention to detail, communication, and follow-up skills
Job Responsibility
Job Responsibility
  • Manage and resolve insurance denials and appeals in a timely and accurate manner
  • Perform insurance collections and follow up on outstanding claims to maximize reimbursement
  • Analyze revenue cycle trends and identify root causes of billing and reimbursement issues
  • Run, review, and interpret reports in EPIC to support operational and financial performance
  • Prepare recurring and ad hoc reports related to denials, appeals, collections, and billing activity
  • Support physician and/or surgery billing processes, ensuring accuracy and compliance with payer requirements
  • Use Excel to track metrics, analyze data, and create reporting tools
  • Collaborate with internal teams to improve workflow efficiency and revenue cycle outcomes
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Fixed connectivity pm sr specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication, conflict resolution and negotiation skills
  • Customer-orientated and innovative approach to service design and delivery and Result orientated
  • Evidence good organizational and project management skills and have a sense of vision, grasp complex concepts and think strategically
  • Evidence exceptional time management abilities and problem solver
  • Ability to interact effectively, using good interpersonal skills
  • BA in Communications or networks
  • Relevant professional / supervisory qualification
  • Relevant experience within a project management (PMP , Prince 2 is a plus)
  • PMP Certificate
  • Basic knowledge of Agile Methodologies
Job Responsibility
Job Responsibility
  • Take responsibility for multiple and complex Data & solutions Project Management
  • Responsible on project managements of Total communication projects
  • Responsible for all broadband communication solutions technology fixed / 3G connectivity / WiMax / Microwave service delivery end to end
  • Set Project Plans to Customers, and update on the progress and Report/ order needed Hardware for customer open projects and Conduct customer visits during the project life cycle from Kick off meeting with the customer till the project closure and be main customers focal point during projects life cycle
  • Collecting customer acceptance and handover the projects to NOC and CRM dept
  • Coordinate and follow up on projects acceptances with service assurance during customer’s meeting
  • Fulltime
Read More
Arrow Right

Technical Solutions Arch. Sr. Specialist - PKI / Entra / CyberArk / SailPoint

The L3 Senior User Provisioning Engineer is a technical leader for identity life...
Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of hands‑on IAM experience with progressive responsibility in provisioning and identity engineering
  • Proven, practical experience with SailPoint (IGA) and CyberArk (PAM) implementations
  • Deep operational knowledge of Entra ID / Azure AD and identity synchronization patterns
  • Strong understanding of PKI concepts and hands‑on certificate management
  • Proficient with identity protocols: SCIM, SAML, OAuth/OIDC, MFA
  • Advanced scripting and automation skills: PowerShell, Python, Bash
  • experience with Terraform or CloudFormation
  • Experience with ITSM/ticketing tools (ServiceNow, Jira) and SLA management
  • Demonstrated ability to perform complex troubleshooting and deliver durable engineering fixes
Job Responsibility
Job Responsibility
  • Technical ownership of user lifecycle and entitlement engineering across Active Directory, Entra ID, SaaS apps, and custom systems
  • SailPoint IGA leadership: design, implement, and tune connectors, provisioning policies, role engineering, reconciliation, and certification campaigns
  • CyberArk PAM stewardship: onboard targets, manage vault policies, implement credential rotation, and support privileged session controls
  • PKI and certificate lifecycle: architect and operate certificate issuance, renewal, revocation, and automation for service identities and TLS endpoints
  • Cloud identity engineering: design Entra ID conditional access, cross‑tenant syncs, and entitlement models
  • coordinate with AWS/GCP IAM as needed
  • Automation and infrastructure as code: develop and maintain SCIM/SAML/OIDC connectors, PowerShell/Python scripts, and Terraform/IaC for repeatable provisioning patterns
  • Incident response and RCA: lead Tier‑3 troubleshooting for provisioning failures, perform root‑cause analysis, implement permanent fixes, and reduce recurrence
  • Governance and audit readiness: lead access reviews, entitlement remediation, evidence collection, and support external/internal audits
  • Mentorship and documentation: create runbooks, operational playbooks, and train L1/L2 engineers to improve throughput and reduce manual errors
Read More
Arrow Right

Operations Finance Sr Specialist

As an Operations Finance Sr. Specialist, you will be responsible for leading the...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideal candidate will possess a bachelor's degree in Finance or Accounting/ MBA preferred
  • Minimum 5+ years of progressive financial experience required, including AP/AR, payroll, and P&L management
  • Budgeting, forecasting, financial cost control planning & analysis and monthly reporting experience is a must
  • Demonstrate ability to manage in a diverse environment with focus on client and customer services is essential
Job Responsibility
Job Responsibility
  • Establish and maintain control systems for financial accounting functions on a unit level
  • Compiles monthly, quarterly and annual financial and operating information and ensures the accuracy and integrity of all financial reports and internal control requirements
  • Ensures contract compliance, creates biweekly and monthly client invoices and tracks the collection of receivables
  • Plans, directs, and organizes the accurate and timely reporting and forecasting of financial information
  • This includes preparation of the annual operating budget, updating monthly projections and managing the close process
  • Investigates variances to plan and projections, analyzes monthly trend reports, develops solutions, communicates and implements corrective action plans
  • Ensure proper payroll processing, vacation/time off, workers compensation, STD and LTD
  • Resolve any discrepancies relative to payroll
  • Provides support on major projects by gathering and analyzing detailed information
  • Highly collaborative with the Aramark Vice President of Operations, Resident District Manager, Directors and Managers
  • Fulltime
Read More
Arrow Right

Fs Risk Portfolio Sr. Specialist

At Vodafone, we're not just shaping the future of connectivity for our customers...
Location
Location
Egypt , Giza
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Monitor portfolio performance indicators including delinquency, default, roll rates, and vintage analysis
  • Build and maintain credit scorecards and track their performance over time
  • Analyze portfolio trends by product, segment, channel, geography, and risk grade
  • Prepare and submit quarterly reports to the Financial Regulatory Authority (FRA) in line with requirements
  • Identify emerging risks and early signs of portfolio deterioration
  • Conduct root-cause analysis for delinquency and loss drivers
  • Support the development and monitoring of early warning indicators (EWI)
  • Provide insights and recommendations for portfolio actions (tightening, limits, pricing, targeting)
  • Support IFRS 9 / ECL analysis, provisioning, and risk parameter monitoring (PD, LGD, EAD)
  • Coordinate with Collections to assess strategy effectiveness and recovery performance
Job Responsibility
Job Responsibility
  • Monitor portfolio performance indicators including delinquency, default, roll rates, and vintage analysis
  • Build and maintain credit scorecards and track their performance over time
  • Analyze portfolio trends by product, segment, channel, geography, and risk grade
  • Prepare and submit quarterly reports to the Financial Regulatory Authority (FRA) in line with requirements
  • Identify emerging risks and early signs of portfolio deterioration
  • Conduct root-cause analysis for delinquency and loss drivers
  • Support the development and monitoring of early warning indicators (EWI)
  • Provide insights and recommendations for portfolio actions (tightening, limits, pricing, targeting)
  • Support IFRS 9 / ECL analysis, provisioning, and risk parameter monitoring (PD, LGD, EAD)
  • Coordinate with Collections to assess strategy effectiveness and recovery performance
  • Fulltime
Read More
Arrow Right

Sr Specialist IT Security

The Senior Specialist, SOC conducts essential cyber security incident handling a...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
kennametal.com Logo
Kennametal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.S in information assurance (or related field) with minimum of 3 years’ experience
  • Minimum 1 years’ experience on a computer security incident response team or in an incident response role
  • Practical experience with identifying, analyzing, and communicating cyber threat and vulnerability information
  • Exemplary verbal and written communication skills (English business fluent spoken and written)
  • Demonstrated ability to think strategically and perform detailed, complex analysis and data interpretation
  • Effective interpersonal skills, out-of-the-box thinking and ability to interface with all levels of staff
  • Ability to work under pressure and deal with ambiguous situations.
Job Responsibility
Job Responsibility
  • Serve as a technical resource for cyber security incident handling
  • Provide qualified guidance on and coordinate execution of identification, analysis, response and monitoring of cyber threat and vulnerabilities
  • Monitor and consult on technical vulnerability remediation
  • Manage Security incidents. Assist in developing concepts for efficient and effective security response activities.
  • Be a trusted point of contact and expertise for incidents and manage all the incident response activities including escalation to upper management.
  • Analyze and interpret results of vulnerability management activities using standard frameworks (CVSS)
  • Research and investigate new and emerging vulnerabilities, to include 0Day events
  • Identify and resolve false positive findings in assessment results
  • Assess compensating controls and validate their effectiveness
  • Integrate information from disparate sources and create tactical intelligence that is relevant to protecting the business.
Read More
Arrow Right

FLEX Sr Program Specialist, Media Ops

As a member of the Riott Media Sales team, the Sr. Program Specialist will repor...
Location
Location
United States , Bethesda
Salary
Salary:
24.90 - 42.06 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Marketing, or related major
  • 2+ years of relevant professional experience
  • Strong project management and organization skills
  • Demonstrated ability to deliver results, effectively, prioritize, and execute tasks in a high-pressure environment
  • Professional demeanor, capable of expressing confident, independent judgment
  • Strong communication skills, both verbal and written
  • Proficiency in Excel, PowerPoint, MS Teams and other software for simple editing
Job Responsibility
Job Responsibility
  • Run existing reports from sales and marketing tracking systems
  • Work across team to collect and track down relevant updates for communications
  • Support VP of Sales and other VPs with calendar and expense management, meeting scheduling, meeting notes and content
  • Coordinate, schedule, and prepare for team, group, and other general meetings
  • Make travel arrangements and coordinate logistics including transportation, reservations, and lodging arrangements
  • Handle expense reimbursements
  • Processes invoices, maintaining tracking of processing status and payments
  • Supports teams access to critical systems
  • Informs, updates, and provides information to supervisors, co-workers, and subordinates
  • Attends and participates in all relevant meetings
What we offer
What we offer
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • Fulltime
Read More
Arrow Right