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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Sr. Cloud Solution Architect - Cloud & AI Infrastructure

United States, San Diego 106400.00 - 203600.00 USD / Year · Job Posted April 15, 2026
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Job Description

Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Proactively identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies new opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Contributes to leading virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies gaps that enable solutions to scale across customers.

Job Responsibility

  • Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer
  • Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF
  • Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM
  • Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads
  • Ensure customer environments are optimized for health, resiliency, security, and performance—enabling production-scale AI use cases
  • Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes
  • Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements
  • Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities
  • Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native + RISE), Windows, Linux and Defender for Cloud
  • Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Active U.S. Government Top Secret Security Clearance
  • U.S. citizenship
  • Ability to pass Microsoft Cloud background check
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