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Responsible for providing strategic account management and sales leadership for an assigned portfolio of strategic client group accounts. Responsible for customer retention, helping guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction.
Job Responsibility:
Manage and grow post-sale client relationships and revenue for advertisers
Become an expert in Universal Ad solutions for businesses of all sizes
Grow revenue, educate and lead upsell conversations with clients post initial sale
Spearhead client education on products and product updates
Outline and oversee all measurement strategies for clients
Identify optimization opportunities for improving performance
Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting
Consult and coach clients and agencies to achieve greater results
Develop and execute strategy for each account in the portfolio
Manage day-to-day activities including maintaining existing base of revenue, driving the most value within the account, spearheading contract renewal activity
Manage marketing, operational, billing etc. functions in coordination with functional teams
Requirements:
Bachelor's Degree
10 Years + relevant work experience
Expertise in Universal Ad solutions
Customer Experience (CX)
Customer Retentions
Revenue growth
What we offer:
Medical, prescription, vision, and dental insurance
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time