Sr. Call Center Representative Job at Robert Half (Hawthorne)

Coach, Virtual Business Sales

As an Inside Sales Coach in the T-Mobile for Business Channel, you will play an ...

Location

United States , Irving

Salary:

73900.00 - 133300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree General (Required)
Less than 2 years Outbound Call Center or a related sales position (Required)
2-4 years Experience in customer service, sales, and/or retention as a Sr Representative or Coaching Position (Required)
Customer Relations Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Required)
SalesForce.com Proficiency with salesforce.com. Enter and update Activities/Events
appointments, calls, contacts to ensure accurate reporting on a timely basis (Required)
Organization Candidate needs to be able to demonstrate efficient organization skills, managing a team of people, handling multiple tasks (Required)
Communication Superior listening skills, confident communicator
speak with clarity and positive tone (Required)
Candidate should demonstrate several key skills such as Leadership (trustworthiness, time management, positive attitude, self-motivation)

Job Responsibility

Work alongside your employees and monitor work performance to track progress, provide feedback, support, advice. Answer questions. Provide encouragement to help employees perform at their highest potential
Provide team with results reporting metrics both at an individual and team level
Provide tailored feedback sessions for each individual employee discussing work tasks, quota achievement, training completion, and career goals
Organize coaching and training sessions to equip representatives with the knowledge and tools they need to be successful

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Sr Customer Service Representative

Executes day-to-day customer service tasks by following a varied set of procedur...

Location

Mexico , Mexico City

Salary:

Not provided

Avantor

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Bachelor degree a plus
1-3 years applicable experience in a customer relationship type role (sales, military, call center, etc)
Strong communication skills, both verbal and written
Must be a team player and be able to work with members of the immediate team, as well as, employees outside the organization, while demonstrating the ability to work independently
Must be comfortable working in a matrix environment
Possesses proven problem solving skills and resourcefulness
Must be customer and sales focused
Must be able to manage multiple priorities in a fast-paced and complex environment
Possesses organization and time management skills

Job Responsibility

Maintains and attracts potential customers by handling inbound sales and customer communication (calls/emails/click-to-chat) relating to service status or challenges/concerns/issues within the network
Responsible for handling in-bound sales and customer communication (calls/emails/click to chat) in the processing, expediting, and troubleshooting of customer orders
Owns the customer request and experience from initiation to final conclusion
Process, via computer, all customer requests. Utilize multiple and often complex systems, programs, and monitors in order to research information
Researches and resolves customer issues, expedites back orders, handles returns and special requests. Resolves product or service problems by clarifying the customer's complaint
determining the cause of the problem
selecting and explaining the best solution to solve the problem
expediting correction or adjustment
following up to ensure resolution
Proactively interacts with outside sales force to ensure regular communication on pricing and other customer concerns. Provides high-level, quality service, closely aligned with sales, to enable sales growth

Fulltime

New

Data Delivery Executive

The Client Delivery Executive ensures accurate and timely delivery of consumer d...

Location

Egypt , Cairo

Salary:

Not provided

Kantar

Expiration Date

Until further notice

Requirements

Bachelors degree
Professional proficiency in stakeholder onshore language (English and French or Spanish or Portuguese)
English professional proficiency – minimum B2 Level is required
Excellent written and verbal communication skills
Stakeholder management - ability to build and maintain strong relationships across regions
High knowledge of office automation in Excel - formulas
Ability to make timely decisions with minor supervision
Experience working in a previous Coding, product classification or reports delivery role is desirable
Be able to write, read, comprehend, reason, and perform basic mathematic calculations and data analysis
Experience with Basic and Advanced MS Excel (e.g. Advanced Formulas

Job Responsibility

Complete attribution maintenance for all attribute types post set up, true and false hierarchies maintenance, Attribution QC (lifting alerts and comparison mapping checks)
Responsible for the Global Attributes (i.ie Brand Footprint) attribution maintenance in line with the global requirements
Produce and deliver databases to translate our stakeholders' requirements into reporting deliverables while providing analysis and supporting in data processing procedures related with business software
Manage the maintenance of My Worldpanel Deliverables
Ability to update and maintain user (s) access and permissions for all MWP contracted data
Manage the change requests and/or Company re-name actions in relation in to User Access
and ability to manage the cyclical password reset process for training and reporting accounts
A strong and effective partnership within the delivery teams (attribution, coding and best spoke reports) and the Governance Leads, ensuring a timely resolution to all client delivery queries, requests or issues
Responsible for the quality of the output, checking and reviewing all executions have inputted into the system correctly and on time, to the defined quality standards
Build knowledge of the Grocery Market to ensure understanding is present for Attributes and how they should be managed

New

Staff Accountant

We are looking for a detail-oriented Staff Accountant to join our team on a long...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in corporate tax preparation and compliance
Strong knowledge of sales tax regulations and filing processes
Proficiency in preparing corporate tax returns and managing related documentation
Expertise in recording journal entries and maintaining financial records
Solid understanding of general ledger functions and account reconciliation
Familiarity with accounting principles and financial reporting standards
Ability to analyze financial data and identify trends or issues
Excellent organizational skills and attention to detail

Job Responsibility

Prepare and review corporate tax returns to ensure compliance with regulatory standards
Manage sales tax filings and resolve any discrepancies with tax authorities
Record accurate journal entries to maintain up-to-date financial records
Oversee general ledger accounts and reconcile balances to ensure accuracy
Assist in month-end and year-end closing processes
Analyze financial data and generate reports to support decision-making
Collaborate with internal teams to address accounting-related inquiries
Monitor and implement changes to tax laws and regulations as applicable
Identify and resolve discrepancies within financial records
Support audits by providing necessary documentation and explanations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Senior Manager - Satellite Policy & Regulation

To play a leading role in the External Affairs function to support Vodafone ambi...

Location

United Kingdom , London

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Clear communicator, particularly in written communication
Creative, solutions-orientated, analytical mindset
Relevant experience and knowledge of the satellite industry
Ability to work effectively across multiple functions
Structured and well-organised, with an ability to work to deadlines
University degree, preferably in fields of law, international affairs, economics or technology

Job Responsibility

Lead on the creation and maintenance of standardised policy materials documenting GEA’s satellite policy positions
Lead development of satellite topics and policy positions from an ITU and WRC perspective closely working/aligned with technology teams
Provide oversight and expertise in respect of regulatory and licensing matters including, management of applications, where appropriate
Work closely with relevant teams to develop strategies to land satellite policy priorities externally
To be proactive in thought leadership in substantive areas under candidates control, including development of detailed policy position papers
Support Vodafone’s joint venture, SatCo in Luxembourg on mutually beneficial satellite topics

What we offer

Yearly bonus: 20%
Company car: company funded car of £580 per month + private fuel or cash alternative of £630 per month
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

New

Global IOT Service Expert - German Speaking

We are seeking a German Speaking Global IoT Service Expert to lead the IoT servi...

Location

Hungary , Budapest

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Fluent in English and proficient in German
ITIL v3 Foundation Certification and strong project management skills
Advanced IoT technical knowledge, including operations and service management for WAN, LAN, SDN, and security services
Excellent negotiation, communication, and coordination skills with a customer-focused approach
Analytical mindset with experience in data analysis and trend interpretation
Solution-oriented, proactive, and able to work effectively in challenging environments
University or MA degree with advanced knowledge of mobile network technologies (LPWA, GPRS, WCDMA, LTE 4G)
Familiarity with module technologies and products (SIMCOM, Quectel, Gemalto, Sierra Wireless)
Minimum 3 years’ experience in the automotive OEM business

Job Responsibility

Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally
Manage senior-level customer relationships and lead service review meetings and QBRs
Provide proactive IoT technical service management and drive service improvements using ITIL principles
Analyse patterns and customer needs to identify new opportunities and shape IoT operational services
Initiate and approve new processes impacting customer solutions
Engage in IoT vendor management and collaborate with technical planning authorities on strategic topics
Represent Vodafone’s interests while advocating for customer needs within the IoT organisation
Own overall IoT service and contractual deliverables, including KPIs, SLAs, NPS, and cost-to-serve metrics
Support commercial stakeholders to drive incremental revenue and customer adoption of IoT service

What we offer

Opportunity to work on cutting-edge IoT solutions for global premium customers
Exposure to strategic decision-making and collaboration with senior stakeholders
A dynamic, inclusive environment that fosters innovation and continuous learning

New

Medical Receptionist

We are looking for a Medical Receptionist to join our team in St. Cloud, Minneso...

Location

United States , St. Cloud

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably within a medical or healthcare setting
Proficiency in handling multi-line phone systems
Familiarity with medical insurance verification processes
Ability to update and manage documentation accurately
Strong organizational skills and attention to detail
Experience with scheduling appointments and managing calendars
Excellent communication and interpersonal skills
Knowledge of front desk operations and administrative processes

Job Responsibility

Greet patients upon arrival and assist with check-in procedures
Schedule patient appointments efficiently, ensuring accuracy and timeliness
Process payments and provide receipts in an attentive manner
Verify insurance information and handle related documentation
Maintain and update patient demographics and records in the system
Answer and direct calls using a multi-line phone system
Address patient inquiries and resolve minor issues with a focus on customer satisfaction
Collaborate with medical staff to ensure seamless communication and workflow
Ensure the front desk area remains organized and welcoming
Adhere to all confidentiality and compliance regulations within the healthcare setting

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Accommodation Specialist

The Accommodation Specialist plays a key role in supporting T-Mobile’s commitmen...

Location

United States , Overland Park

Salary:

48000.00 - 86700.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Healthcare, Vocational Rehabilitation, or related field
or equivalent combination of education and experience
2 - 4 years of experience in disability accommodation and return-to-work coordination
Knowledge of ADA, ADAAA, PWFA and Title VII of the Civil Rights Act and other state/federal leave and accommodation laws
Strong analytical, problem-solving, and decision-making skills
Excellent communication, customer service, and relationship-building abilities, demonstrating tact, diplomacy, and professionalism
Experience with Workday or other HRIS systems preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Job Responsibility

Manage accommodation requests for employees and applicants across the TMUS enterprise, ensuring compliance with relevant regulations
Facilitate the interactive process in partnership with employees, HR, managers, and external medical providers to determine effective and reasonable accommodations
Support religious accommodation requests and coordinate with relevant internal partners as needed
Ensure accurate documentation, case tracking, and reporting for all accommodation requests
provide data or case support for EEOC or legal inquiries
Serve as an internal consultant to HR and business leaders, providing guidance, training, and guidelines on accommodation processes and accessibility
Partner with internal teams as needed, to align and integrate programs that support employees holistically
Stay current on federal, state, and local accommodation regulations, industry standards, and accessibility trends through ongoing education and professional engagement

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Employee stock grants
Employee stock purchase plan
Paid time off

Fulltime

Sr. Call Center Representative

Robert Half

Location:
United States , Hawthorne

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

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Location:United States , Hawthorne

Category:Call Center

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 21, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
January 21, 2026