Sr. Business Process Analyst Job at Uber (Dallas, Texas)

Sr. Business Process & Analytics Analyst

We are seeking a Senior Business Process & Analytics Analyst to drive operationa...

Location

United States , King of Prussia

Salary:

100000.00 - 120000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Supply Chain, Finance, Information Systems, Industrial Engineering, or a related field
5+ years of experience in business analytics, operations analysis, process improvement, or similar roles
Proven experience supporting operational teams with defined KPIs and SLAs
Advanced Excel skills
experience with Power BI or similar BI tools required
Hands‑on experience querying and analyzing data from ERP and operational systems (SAP experience a plus, not required)
Demonstrated success leading process improvement and automation initiatives
Strong communication skills with the ability to translate data into operational insight
Lean / continuous improvement background or certification preferred

Job Responsibility

Partner directly with order fulfillment and customer service leaders to understand daily workflows, performance metrics, and service expectations
Conduct end‑to‑end process reviews across order‑to‑cash, fulfillment, and customer support activities
Identify root causes behind performance gaps, rework, bottlenecks, and service variability
Design and implement practical process improvements using Lean and continuous improvement principles
Ensure changes are clearly documented, easy to adopt, and sustainable for frontline teams
Identify opportunities to reduce manual effort and streamline repetitive or error‑prone tasks
Collaborate with IT and system owners to deliver improvements through system enhancements, workflow automation, and reporting solutions
Build business cases and ROI assessments to prioritize automation and optimization initiatives
Support implementation and adoption of new processes and tools, ensuring alignment with operational realities
Extract and analyze data from ERP, CRM, and related operational systems to support performance management

Fulltime

Sr. SAP SD/LE & CRM Business Process Analyst

The Sr. SAP SD Business Process Analyst will analyze, define, and develop the or...

Location

United States , San Diego

Salary:

98060.00 - 151008.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor's degree in a quantitative field such as Business, Mathematics, Engineering, or Computer Science or equivalent experience
5+ years of SAP ERP Module consulting, development, delivery, and operation experience, with a focus on manufacturing, heavy machinery, or logistics
5+ years of hands-on SAP SD functional experience, including pricing, order processing, ATP (Available-to-Promise), billing, and logistics execution
2+ years of ABAP programming and program delivery experience for enhancements and custom developments
Experience with SAP S/4HANA Migration from ECC, with an understanding of new SD functionalities In S/4HANA
Hands-on experience in Microsoft Dynamics 365 CRM for customer relationship management, sales automation, and integration with SAP SD
Experience in Business Process Re-engineering within the manufacturing or logistics sector
Good communication skills - Oral and Written
Occasional travel may be required

Job Responsibility

Analyze, define, and develop the organization's sales and distribution (SD) business processes within SAP ERP and CRM systems (Microsoft Dynamics 365)
Assess requirements for Internal business processes, ensuring compatibility with manufacturing, supply chain, and logistics operations while aligning with organizational strategic goals
Implement new processes, evaluate existing ones, and recommend optimal solutions and improvements
Partner with business process owners and management on strategic initiatives
Utilize quantitative analysis methodology to perform data, cost-benefit, and process measurement analysis
Research industry trends for applying process improvement techniques and best practices
Develop, implement, and maintain SAP SD, LE (Logistics Execution), MM (Materials Management), and related systems, including Microsoft Dynamics 365 CRM
Configure functions and workflow to facilitate ERP integration with other applications
Define requirements, scope, and objectives and translating into ERP solutions
Collaborate with IT/business teams, external consultants, end users and other stakeholders

Fulltime

Sr. Business Analyst - Business Cards & Payments

As a Senior Business Analyst at Capital One, you will apply your strategic and a...

Location

United States , McLean

Salary:

111200.00 - 126900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 2 years of professional experience performing analysis
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
Perform modeling/analytics to assist new product and pricing strategies for various lending products
Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
health, financial and other benefits that support your total well-being

Fulltime

New

Sr Process Analyst

We are seeking a Senior Process Analyst to support enterprise process management...

Location

Mexico , Mexico City

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

5–8+ years of experience in process analysis, business process management, continuous improvement, transformation, operations, or a related field
Demonstrated experience leading process discovery sessions and documenting end-to-end business processes
Strong process mapping skills, including experience with swimlanes, workflows, SOPs, and process decomposition
Experience partnering with business stakeholders, cross-functional teams, and technology teams in a professional services, operations, or transformation environment
Strong written and verbal communication skills, including the ability to create executive-ready materials
Strong analytical and problem-solving skills with the ability to connect operational detail to broader business needs
Ability to work independently, manage multiple priorities, and maintain high-quality output in a fast-moving environment
Proficiency with common process and productivity tools such as Microsoft Office, Visio, Lucidchart, Blueworks, or similar process documentation platforms

Job Responsibility

Lead process discovery, process mapping, and documentation efforts across business and operational teams
Facilitate working sessions with stakeholders to capture current-state workflows, pain points, control gaps, dependencies, and improvement opportunities
Develop clear current-state and future-state process documentation, including process maps, SOPs, RACI views, swimlanes, and supporting narrative documentation as needed
Identify opportunities for simplification, standardization, automation, AI enablement, and stronger process governance
Help establish and reinforce process standards, documentation quality expectations, and governance practices across the organization
Analyze process issues and recommend actionable solutions supported by data, stakeholder input, and business context
Support development of dashboards, measures, and KPIs to improve process transparency, ownership, and performance management
Contribute to enterprise process repository maintenance, metadata quality, and process architecture alignment
Prepare polished materials for leadership reviews, working sessions, and decision-making discussions

Fulltime

New

Sr Analyst, Business Systems

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees...

Location

United States , Overland Park

Salary:

80900.00 - 146000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Quantitative discipline
Critical thinking skills with a view toward process automation, evaluation and/or enhancement
Advanced knowledge of utilizing and writing SQL queries using output/results for executive level presentations
Communication - Ability to provide written or verbal details for potential issues and their solutions
Ability to create presentations for both verbal and written communications
Executive summaries
Consultation
Business Systems Analysis - Understands how policies, systems and processes impact requests/projects
Technical Writing

Job Responsibility

This position is responsible for gathering, analyzing, and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting Commissions business channels: Retail, Metro, TFB (T-Mobile for Business), Dealer and Customer Care
This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals
This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers
This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery
This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives
Fosters business knowledge and understanding among business systems analysts and project stakeholders
Brokers consensus among stakeholders with conflicting needs
Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests
Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Annual bonus or periodic sales incentive or bonus
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
Paid parental and family leave

Fulltime

Sr. Business Analyst

We are looking for an Sr. Business Analyst to support finance-focused initiative...

Location

United States , Burlington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as a Business Analyst supporting Oracle Cloud Fusion Finance initiatives
Strong knowledge of Oracle Fusion Financial modules such as GL, AP, AR, FA, Cash Management, and Tax
Hands-on ability to gather requirements, perform gap analysis, and produce clear functional documentation
Experience supporting testing activities, including test case development, defect tracking, and user acceptance testing
Familiarity with Agile Scrum delivery methods and cross-functional project collaboration
Working knowledge of reporting and analysis tools such as OTBI and Oracle Smart View
Ability to communicate effectively with both business stakeholders and technical teams
Strong analytical and problem-solving skills with experience supporting complex finance processes

Job Responsibility

Partner with Finance, Accounting, and IT stakeholders to collect, clarify, and document business needs across Oracle Cloud Fusion Financials, including general ledger, payables, receivables, fixed assets, cash management, and tax
Evaluate current finance workflows, identify process gaps, and recommend improvements that can be enabled through Oracle Cloud capabilities
Convert operational and reporting needs into functional specifications, solution designs, and system configuration recommendations
Support or lead key project activities such as configuration validation, test planning, user acceptance testing, deployment readiness, and post-launch stabilization
Serve as a functional advisor on Oracle Fusion Finance processes, providing guidance on best practices and application usage
Work closely with integration and data teams to help ensure reliable data flow between Oracle and connected business systems
Create user guides, process documentation, and training materials, then assist with knowledge transfer for end users and business teams
Investigate system issues, coordinate defect resolution, and provide support during critical accounting periods such as month-end and quarter-end close
Monitor Oracle Cloud updates and new releases, assess business impact, and recommend changes or enhancements where appropriate

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

It Business Analyst Sr

The IT Business Senior Analyst is an intermediate-level position responsible for...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Sr. Business Analyst - Advertiser Operations, Capital One Shopping (Remote-Eligible)

This is your opportunity to join Capital One’s fast-growing consumer app: Capita...

Location

United States , McLean, Virginia

Salary:

101100.00 - 138400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 2 years of professional experience performing analysis
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products
Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

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Sr. Business Process Analyst

Job Responsibility

Requirements

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