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Provides expert guidance, analysis, and support to management and departmental leaders in advancing the University’s Business Continuity Management (BCM) Program. This position plays a key role in ensuring organizational resilience through proactive planning, business impact analysis (BIA), and continuous improvement initiatives. The specialist partners with stakeholders across the enterprise to identify critical business functions, assess risk, and develop practical recovery and continuity strategies.
Job Responsibility:
Provides independent consultative support to business units in the development and enhancement of business continuity plans, aligned with University standards and industry best practices
Leads and performs BIAs to evaluate departmental criticality, interdependencies, and recovery time objectives
Conducts gap analyses and process reviews to identify opportunities for improvement within continuity and resilience practices
Designs and implements data-driven solutions to support the BCM program
Develops, updates, and maintains Standard Operating Procedures (SOPs), guidelines, and manuals to ensure consistent execution of continuity processes
Leads workshops with departmental and divisional leadership to identify critical functions, process map workflows, and document recovery strategies
Develops and delivers business continuity education and awareness materials to promote preparedness and resilience across the organization’s workforce
Supports ongoing evaluation and enhancement of the BCM framework
Requirements:
Bachelor’s degree in business administration, risk management, information systems, emergency management, or related field required
Minimum 5-7 years in business continuity or equivalent combination of education and experience required
Experience leading BIAs, continuity plan development, and resilience program implementation in a complex organization (preferably higher education, healthcare, or large enterprise environment) required/preferred
Experience with continuity planning tools, data analytics platforms, and reporting dashboards preferred
Strong working knowledge of HIPAA, Joint Commission and other regulatory and accrediting business continuity controls relevant to UR and URMC and affiliates required
Expert understanding of business continuity frameworks, standards, and best practices (e.g., ISO 22301, FFIEC, NFPA 1600, NIST) required
CBCP (Certified Business Continuity Professional), MBCP, ISO 22301 Lead Implementer, or equivalent BCM certification required
Certifications in FEMA ICS 100, ICS 200, IS 700 and IS 800 required upon hire