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We are seeking an experienced Senior Business Systems Analyst to join our team and support enterprise technology initiatives through business analysis, system evaluation, testing, and user-focused documentation. The ideal candidate will have strong experience working within software development lifecycle (SDLC) environments and collaborating with both technical and business stakeholders to deliver high-quality solutions. This role requires excellent analytical, communication, and organizational skills, along with the ability to translate complex technical concepts into clear business language and user-friendly documentation.
Job Responsibility:
Review, analyze, and evaluate business systems, workflows, and user needs to identify process improvements and system enhancements
Gather, document, and validate business, functional, and technical requirements
Collaborate with business stakeholders, developers, QA teams, and project managers throughout the SDLC process
Participate in software development reviews and provide recommendations related to analysis, design, testing, and implementation activities
Support Agile and traditional SDLC methodologies to ensure successful project execution and delivery
Perform and support unit testing, system testing, integration testing, and User Acceptance Testing (UAT)
Develop test scenarios, test cases, and validation documentation to ensure business requirements are met
Create and maintain user-focused technical documentation, training materials, guides, screenshots, and visual aids
Communicate technical concepts and system functionality clearly to non-technical users and business teams
Coordinate project tasks, priorities, and deliverables while managing multiple assignments with accuracy and attention to detail
Assist in issue resolution, process improvement initiatives, and production support activities
Requirements:
8+ years of experience reviewing, analyzing, and evaluating business systems and user requirements
Strong understanding of business analysis principles, methodologies, and best practices
Experience participating in software development reviews and supporting analysis, design, and testing activities
Hands-on experience with Software Development Lifecycle (SDLC) methodologies
Experience performing or supporting unit testing, system testing, and User Acceptance Testing (UAT)
Strong planning, organizational, and multitasking abilities with high attention to detail
Excellent analytical, problem-solving, verbal, and written communication skills
Nice to have:
Experience creating user-focused technical documentation and instructional materials
Experience developing screenshots, diagrams, or visual aids to support documentation and training
Ability to explain technical concepts in clear, simple language for business users and clients
Experience working collaboratively with both technical and non-technical teams