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We are seeking a highly experienced Senior Benefits Administrator to serve as the organization’s subject matter expert for all employee benefits functions. This role is ideal for someone who thrives in a highly accountable environment, enjoys owning processes from start to finish, and takes pride in delivering an exceptional employee experience through precision, follow-through, and strong partnership across the business. This individual will act as the primary point of contact for employees, HR Business Partners, Finance, and all external benefits vendors, carriers, brokers, and leave administrators.
Job Responsibility:
Administer all employee benefit programs including medical, dental, vision, prescription, FSA/HSA, life, disability, retirement, wellness, and voluntary benefits
Own day-to-day benefits operations, ensuring accurate and timely processing of enrollments, life events, terminations, and deductions
Manage self-funded medical plan administration including eligibility, funding coordination, claim issue resolution, stop-loss reporting, reimbursements, and TPA management
Conduct regular benefit audits, invoice reconciliations, and discrepancy resolution through completion
Support retirement plan administration including eligibility, employee changes, audit requests, and escalated issues
Serve as the primary escalation point for employees and vendors regarding benefits-related concerns
Act as the internal liaison for 3rd party leave administrators
Coordinate and oversee all leave activity including FMLA, ADA, state-mandated leaves, and company leaves
Track open leaves, manage return-to-work, and ensure compliance with all applicable regulations
Partner closely with employees, managers, HR, payroll, and vendors throughout the leave process
Manage and coordinate Form 5500 preparation and filings
Prepare and distribute all required annual notices including HIPAA, CHIPRA, Medicare Part D, WHCRA, Marketplace notices, and related disclosures
Maintain and update Summary Plan Descriptions (SPDs), plan amendments, and Summary of Material Modifications (SMMs)
Support ACA reporting, nondiscrimination testing, COBRA administration, and ERISA/HIPAA compliance activities
Maintain audit-ready documentation and support internal and external audits
Partner directly with Finance regarding benefit funding, self-funded plan reporting, stop-loss reimbursements, and benefits-related financial analysis
Coordinate with payroll to ensure accurate deductions, arrears, adjustments, reconciliations, and resolve discrepancies
Provide high-touch employee support regarding benefits plans, leave programs, and enrollment processes
Support onboarding and termination activities related to benefits
Assist with open enrollment planning, execution, employee communication, and process improvements
Requirements:
3+ years of progressive benefits administration experience