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Sr Associate, Web Strategy & Operations

India, Hyderabad · Job Posted July 04, 2026
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Job Description

The Amgen Global Content Excellence Team Global Customer Capabilities & Innovation (GCCI) team is looking for an experienced Senior Associate, Web Strategy & Operations (WSO) to join our Global Customer Capabilities & Innovation (GCCI) group. GCCI delivers efficient and consistent quality global marketing assets that scale across multiple channels & markets. As part of the GCCI, the Senior Associate provides integrated end-to-end program and project management to ensure successful delivery of websites and bring thought leadership and drive delivery.

Job Responsibility

  • Support the coordination and execution of cross-functional web programsjects across GCCI WSO, helping to ensure alignment on timelines, resources, and budgets for website launches, enhancements, and optimization initiatives
  • Own Support quarterly portfolio intake and prioritization across web initiatives in partnership with Technology and business stakeholders, ensuring alignment to enterprise strategy and value realization goals
  • Assist in alignment and day-to-day coordination across cross-functional teams, including content, design, development, SEO, analytics, project owners, and platform stakeholders, to enable effective planning and execution of web initiatives
  • Oversee programoject health across initiatives by monitoring delivery progress, governance adherence, documentation standards, cross-project risks, issues, and change impacts throughout launch and hypercare
  • Support the tracking and reporting of KPIs by analyzing web traffic, user behavior, and SEO metrics
  • Partner with stakeholders to cConduct functional testing and ensure adherence to agile web development processes, industry best practices, and high-quality standards
  • Lead structuredSupport retrospectives, identifying improvement opportunities
  • Continuously assess and optimize the web portfolio to ensure alignment with evolving business priorities, resource capacity, and long-term digital strategy
  • Ensure compliance with regulatory, legal, and brand standards across all web initiatives
  • Support regional leads with the execution of operational activities to develop and maintain compliant websites such as access management, platform configuration, and risk assessments

Requirements

  • Doctorate degree
  • OR Master’s degree and 2 years of digital or web project management experience
  • Or Bachelor’s degree and 4 years of digital or web project management experience
  • Or Associate’s degree and 10 years of digital or web project management experience
  • Or High school diploma / GED and 12 years of digital or web project management experience
  • Over all 5-9 years of experience related to the field

Nice to have

  • 3+ years of experience managing end-to-end digital and website lifecycle projects in fast-paced, multi-stakeholder environments, including complex, cross-country, and high-impact initiatives
  • Strong knowledge of Agile methodologies (preferably SAFe) with experience managing website roadmaps and continuous improvement initiatives
  • Proficient in Program / Project Management tools such as JIRA, ServiceNow, Confluence, and Google Analytics
  • Proven ability to negotiate priorities, manage expectations, and build productive relationships across diverse, cross-functional teams and external partners
  • Experience operating in regulated industries (preferably pharma) with understanding of compliance requirements
  • Familiarity with accessibility standards (WCAG), privacy regulations (GDPR, US consumer lawsCCPA), web technologies (e.g., HTML, /CSS), and industry best practices is a plus
  • Experience developing detailed project documentation and translating business requirements into technical specifications

What we offer

  • Vast opportunities to gain experience, develop, and move up and across our global organization
  • A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, try new things, and act
  • Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
  • Flexible work arrangements

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