Sr Associate Systems Analyst

• Work closely with product team, business team, and other collaborators to deliver high-quality software on time
• Design, develop and implement systems and processes to improve the reliability, scalability, and performance of L&D applications
• Automate routine operational tasks, such as deployments, monitoring, and incident response, to improve efficiency and reduce human error
• Develop and maintain monitoring tools and dashboards to track system health, performance, and availability
• Respond to and resolve incidents promptly, conducting root cause analysis and implementing preventive measures
• Provide ongoing maintenance and support for existing systems, ensuring that they are secure, efficient, and reliable
• Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software
• Identify and resolve software bugs and performance issues
• Maintain detailed documentation of software designs, code, and development processes
• Customize or configure modules to meet specific business requirements
• Implement and maintain security measures to protect systems from unauthorized access and other threats
• Stay updated with the latest trends and advancements.

• Master’s / Bachelor’s degree and 5 to 9 years of Computer Science, IT or related field experience
• Strong knowledge of information systems and network technologies in the Human Resources – Learning & Development area
• Strong understanding of software development methodologies, such as SDLC, Agile, and/or Scrum
• Experience providing technical assistance and ensuring timely resolution of support tickets to maintain service quality
• Work on integrating with other systems and platforms to ensure seamless data flow and functionality
• This position requires you to work a later shift and may be assigned a second or third shift schedule including weekend coverage. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

• Experience with validated GxP systems per FDA 21 CFR Part 11, pharma or other regulated industry
• DevOps, software quality management and change management processes
• Experience with scripting and test automation tools
• Experience with Workday, Sum Total, Cornerstone or other HR Learning platforms
• SAFe – DevOps Practitioner (preferred)
• SAFe for teams (preferred)
• ITIL (preferred)
• Microsoft Certified Developer (preferred)
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills.

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.