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The Sr Associate Quality Compliance - Process Modeler gathers and analyses information from a variety of sources (SMEs, documentation, and technical) to create business process models within the Amgen process modeling methodology framework, using specified Visio templates. In addition, the Process Modeler may be expected to facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information into their process models.
Job Responsibility:
Translate subject matter expert and stakeholder discussion into process flows and procedures
Lead workshops, interviews and other information gathering activities specifically to derive process structure and measures
Learn and stay updated on Amgen process modeling methodology (training is provided)
Learn Visio modeling template usage, structure, and metamodel (training is provided)
Learn how to use the process management system (training is provided)
Serve as a modeling subject matter expert and point of contact to support functional and cross-functional stakeholders
Know when to escalate process issues and seek resolution
Collaborate with subject matter experts globally to ensure appropriate stakeholders are included in the development and revision of process models
Provide regular status updates to business customers to achieve goals and meet deadlines
Establish timelines and report regularly on progress, obstacles, and execution to the Amgen designated representative
Work with documentation, training, and other project team members in the formulation of plans and activities to support project implementation
Requirements:
Masters Degree in Sciences or a related field with 4-8 years experience
Exceptional communication skills – both written and verbal
Excellent active listening skills
Excellent analytical and abstraction reasoning skills, as well as problem solving ability
Ability to effectively prioritize and execute tasks while under pressure
Able to work effectively at all levels in an organization
Must be a team player and able to work with and through others
Be a self starter, independent, resourceful
Able to exercise independent judgment and take action on it
Nice to have:
Prior experience as business analyst a plus
Prior experience with Microsoft Project, Word, and suite of Microsoft Tools
Ability to facilitate teams towards a common vision or goal
Able to translate discussions into process flows
What we offer:
Reasonable accommodation for individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment