Sr. Associate, Marketing Operations Job at Amgen (Hyderabad)

Job Description

The Global Customer Capabilities & Innovation organization strives to bring new ways of working to better support our patients and customers. The Device Strategy team's purpose is to empower patients with a simple, seamless injection experience. This position will achieve this purpose through development and enhancement of patient & HCP-focused educational materials for Amgen's drug delivery devices throughout the product lifecycle. The Senior Associate will manage the development of educational materials across various brands and devices. This role will partner with other GDS team members to deliver educational messages to the right stakeholders in the right medium across key moments that matter. The successful candidate will lead several initiatives to enhance the injection experience that will positively impact patients, their healthcare teams, and Amgen brands.

Job Responsibility

Coordinate with GDS team members and agencies to produce high-quality marketing materials, including digital content, print collateral, and video assets
Manage material changes due to product label updates and continuous improvement initiatives
Prep materials for MAC Review in Veeva
Oversee project timelines, budgets, and deliverables, ensuring campaigns are executed on time and within scope
Manage key projects with external agencies and vendors to ensure high-quality deliverables and adherence to timelines
Track, analyze, and report on key performance indicators (KPIs) for campaigns, making data-driven recommendations for optimization
Generate and maintain a monthly metrics dashboard with insights on key areas of focus for the device(s)

Requirements

Doctorate degree and 1 year of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Master’s degree and 3 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Bachelor’s degree and 5 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
Strong marketing acumen with an understanding of marketing strategy, market research, and tactical plan development
Experience working with advertising agencies to develop and produce engaging creative
Excellent written and verbal communication skills
Experience marketing directly to consumers, with a preference for pharmaceutical or regulated consumer goods or services
Exceptional attention to detail and accuracy in all deliverables
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Teams, Smartsheet)
Strong organizational, prioritization and time-management skills
Strong bias for action and ability to handle multiple priorities in a fast-paced environment
High degree of professionalism and interpersonal skills
Strong problem-solving abilities and adaptability to changing priorities
Collaborative mindset and ability to build positive relationships across diverse teams
Consistently operates in compliance to the Amgen Code of Conduct

Nice to have

Experience with drug delivery devices, such as: pre-filled syringes, auto-injector pens, lyophilized reconstitution kits, and/or infusion pumps
Translating market research insights into effective campaigns or programs
Experience working in a multinational environment with global teams
Understanding and fulfillment of compliance and data privacy requirements

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Sr. Associate, Marketing Operations

Job Description

Job Responsibility

Requirements

Nice to have

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