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Amgen Logo Amgen · IT - Software Development

Sr. Associate IS Organizational Effectiveness Scrum Master

India, Hyderabad · Job Posted April 23, 2026
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Job Description

The Sr. Associate IS Organizational Effectiveness Scrum Master is a leader and coach who facilitates team / ART / SRT events, processes, and supports teams in delivering value. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Master/Team Coaches in the new mindset and processes. They help adapt SAFe to the organization’s needs, standardizing and documenting practices

Job Responsibility

  • Lead and manage product delivery using agile frameworks and techniques
  • Align with Agile values such as prioritizing individuals and interactions over processes and tools
  • Lead and facilitate agile events including stand-ups, sprint/PI planning, sprint/PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration
  • Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops
  • Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs
  • Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment
  • Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity
  • Identify, escalate, and manage risks and dependencies across Teams / ART / Solution train to ensure that they are addressed in a timely manner
  • Coordinate with Services and support to schedule resolution of issues with released products
  • Foster a culture of continuous improvement within the Teams / ART / Solution Train by leading retrospectives and encouraging innovation
  • Monitor and report on the progress of the Team / ART / Solution Train, ensuring transparency and alignment with solution objectives

Requirements

  • Master’s degree with 3 - 7 years of experience in Computer Science, Business, Engineering, IT or related field OR Bachelor’s degree with 5 - 9 years of experience in Computer Science, Business, Engineering, IT or related field OR Diploma with 7 - 12 years of experience in Computer Science, Business, Engineering, IT or related field
  • Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)
  • Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align
  • Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors
  • Excellent problem-solving skills and a passion for tackling complex challenges with data
  • Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Nice to have

  • Deep understanding of CRM Development/Migration, AWS Infrastructure and Integrations (MuleSoft/Databricks) in software delivery
  • Workshop facilitation and training experience
  • Certified SAFe Scrum Master or similar (preferred)
  • Certified SAFe RTE or similar (preferred)
  • Certified SAFe STE or similar (preferred)

What we offer

  • Equal Opportunity employer
  • Reasonable accommodation for individuals with disabilities
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