Sr Associate IS Bus Sys Analyst Job at Amgen

Job Description

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Job Responsibility

Stakeholder alignment across business, IT, and external partners to ensure EDI solutions meet business needs
Gather and document business and functional requirements for EDI-related processes, including chargebacks, rebates, and 340B data flows
Develop business & functional requirement documents for EDI-related processes (e.g., chargebacks, rebates, 340B)
Ensure accurate and complete EDI data integration (e.g., EDI 852, chargebacks, rebates) into Revenue Management systems such as Model N
Data mapping integrity between upstream sources (e.g., SAP, wholesalers) and downstream systems to support pricing, chargeback, and 340B processes
Develop and maintain data mapping specifications and validate transformations across systems
Timely identification and resolution of EDI data issues, minimizing impact to financial processing and reporting
Support business-critical processes by ensuring data availability and quality
Maintain compliance with data standards and governance, including audit readiness and traceability of transactions
Support EDI onboarding and changes for trading partners, including coordination with vendors & internal technical teams
Develop test artifacts including test plans, test cases, defect logs for SIT/UAT cycles
Coordinate & execute testing (SIT/UAT), defect tracking and resolution support
Monitor daily EDI processing and data pipelines, proactively identifying issues and driving continuous improvements in data quality and automation
Generate data Validation & Reconciliation Reports highlighting discrepancies, root cause analysis, and resolution tracking
Document process flows & standard operating procedures (SOPs) for intake, processing, and exception handling
Generate issue & Performance Dashboards / Status Reports providing visibility into processing health, defects, and SLA adherence
Demonstrates strong data analysis capabilities with hands-on experience using data analytics tools
Practice Agile and use Jira

Requirements

Master's degree OR Bachelor's degree and 2 years of Information Systems experience OR Associate's degree and 6 years of Information Systems experience OR High school diploma / GED and 8 years of Information Systems experience
3-5+ years of experience as a Business Analyst, preferably in data, integration, or revenue management domains
Hands-on experience working with EDI transactions (e.g., 852, 850, 810, 835)
Understanding of data flows, data mapping, and system integrations (e.g., EDI -Model N - SAP)
Experience supporting testing cycles (SIT/UAT), including test case creation and defect management
Strong analytical skills with experience in data validation, reconciliation, and root cause analysis
Familiarity with pharmaceutical or healthcare industry processes (e.g., chargebacks, rebates, 340B) preferred
Experience working with ticketing systems (e.g., ServiceNow) for incident and service request management
Ability to create and maintain documentation (requirements, process flows, SOPs)
Strong communication skills with the ability to work cross-functionally with business, IT, and external partners
In-depth understanding of Agile practices and use of Jira as the tool
Excellent learning agility, problem-solving, and analytical thinking approach

Nice to have

Demonstrated experience in defining technology solutions
Knowledge of regulated drug development and phase I-IV clinical trials, including processes and interactions involving multidisciplinary teams
Ability to lead and influence clients, other Business Analysts, and technical team members
Experience delivering solutions in a managed service delivery model
Ability to engage, interact, and negotiate with IT vendors and service providers
The role requires a self-motivated individual with excellent communication skills
Proven experience with EDI data processing and troubleshooting
Hands-on experience in data analysis and issue resolution impacting business processes
Ability to translate business needs into clear functional requirements
Experience supporting end-to-end testing (SIT/UAT) and defect lifecycle management
Strong stakeholder management skills, with the ability to coordinate across teams and drive resolution

What we offer

Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Comprehensive employee benefits package including Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
Discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

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Sr Associate IS Bus Sys Analyst

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