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Sr Associate IS Bus Sys Analyst

India, Hyderabad · Job Posted June 10, 2026
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Job Description

Let's do this. Let's change the world. In this vital role you will As Sr Associate IS / Technology Business Analyst, you'll work at the intersection of science, data, and innovation. You'll collaborate with extraordinary experts across domains to build high-impact digital solutions that accelerate research, streamline operations, and empower better patient outcomes.

Job Responsibility

  • Collaborate with our Business and technical team to maintain an efficient and consistent process, ensuring quality deliverables from the team
  • Work with Product Owners, Product Managers and customers to define scope and value for new developments
  • Collaborate with cross-functional teams to identify data product enhancement opportunities
  • Perform data analysis, troubleshoot issues, and support system implementation and maintenance
  • Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
  • Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog
  • Develop and implement effective product demonstrations for internal and external collaborators
  • Maintain accurate documentation of business requirements, users stories, processes, and changes
  • Document and report defects and issues identified during testing, and work with development teams to resolve them
  • Maintain and ensure the quality of documented user stories/requirements in tools such as Jira

Requirements

  • Master's or Bachelor's degree with 5 - 9 years of relevant experience in Life Science / Biotechnology / Pharmacology / Information Systems
  • Salesforce Admin (Mandatory)

Nice to have

  • Proficiency in Salesforce Health Cloud / Life Sciences Cloud with clear understanding of Health Cloud / Life Sciences Cloud Data model and OOTB capabilities
  • Knowledge of how integrated systems work with Salesforce Health Cloud / Life Sciences Cloud
  • Expert level functional understanding of Salesforce CRM
  • Business understanding of operations of a call center within Pharma industry
  • Understanding of middleware based integrations
  • Experience of designing systems with large data volume
  • Fluency with Agile principles and ceremonies
  • A passion for applying technology to make a real-world impact
  • Experience with writing user requirements and acceptance criteria
  • Proven analytical, data-driven problem-solving skills
  • Excellence in interpersonal skills, multitasking, persuasion, negotiation of critical issues, a solid attention to detail, and understanding of business complexity
  • Ability to work in a team environment, effectively interacting with others
  • Ability to meet deadlines and schedules and be accountable
  • Experience in writing requirements for development of modern technology
  • Experience of working as Product owner
  • Complete knowledge of all nuances in Product Owner role
  • Knowledge of Agile project management systems such as JIRA
  • Experience in managing product features for PI planning and developing product roadmaps and user journeys
  • Testing and validating user stories delivered are corresponding to business expectation
  • Superb communication and collaboration skills
  • Able to communicate technical or complex subject matters in business terms
  • Salesforce Advanced Administrator (Preferred)
  • Salesforce Service Cloud Consultant
  • Platform Builder
  • Salesforce Health Cloud Accredited Professional (Preferred)
  • Excellent critical-thinking and problem-solving skills
  • Strong communication and collaboration skills
  • Demonstrated awareness of how to function in a team setting
  • Demonstrated awareness of presentation skills

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