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Amgen Logo Amgen · -

Sr. Associate, Field Effectiveness

India, Hyderabad · Job Posted June 10, 2026
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Job Description

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Job Responsibility

  • Analyze data from Veeva CRM, distribution partners, claims, and patient services
  • Conduct analysis of execution for Field Sales teams to assess reach, frequency, HCP engagement trends, and account targeting effectiveness
  • Deliver reports and insights for sales leadership and cross-functional teams
  • Support territory alignments, roster updates, and call-plan execution
  • Ensure operational delivery of tools used by the field—e.g., Veeva CRM, Next Best Action dashboards, digital companion tools, Alerts, and call plan refreshes
  • Provide issue support and escalate as needed
  • Assist with field size, structure, and deployment analyses
  • Support coverage and targeting evaluations
  • Adjust alignments based on market dynamics and business priorities
  • Enhance field productivity, including call planning, coverage optimization, and targeting
  • Support call planning, coverage, and targeting audits
  • Conduct periodic targeting audit, by providing insights into workload balance, call frequency, and engagement quality
  • Ensure all analytics and reports adhere to promotional and non-promotional field engagement compliance requirements (e.g., Sunshine Act, sampling rules, HCP engagement limits)
  • Document processes and assumptions used in analytics pipelines and reports to support internal audit readiness and training
  • Identify and support efficiency and automation improvements
  • Track, manage, and drive resolution of issues and action items using systems such as JIRA and ServiceNow
  • ensure timely closure with clear ownership and supporting documentation
  • Maintain comprehensive project documentation including timelines, decision logs, issue trackers, and closure reports to support governance and knowledge transfer.

Requirements

  • Master’s degree & 4+ years of experience in sales analytics, sales operations, and/or field effectiveness
  • Bachelor’s degree & 6+ years of experience in sales analytics, sales operations, and/or field effectiveness

Nice to have

  • Experience in the bio/pharmaceutical or healthcare industry
  • Hands-on ability to write SQL queries and perform data analysis, data visualization, and reporting
  • Proficiency in relevant software and technologies such as: Sales planning and operations platforms (targeting, alignment, roster management)
  • CRM systems such as Veeva
  • Business intelligence/reporting tools (e.g., Tableau, Power BI, Excel)
  • Strong analytical skills and attention to detail
  • ability to translate complex datasets into clear, actionable insights
  • Effective communication skills, both written and verbal, with the ability to prepare reports and present findings clearly to stakeholders
  • Collaboration skills to work effectively with cross-functional teams, providing timely analysis and operational support
  • Strong organizational skills with ability to manage multiple tasks, track deliverables, and meet deadlines.

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