Sr. Associate, Field Effectiveness

• Field Data Analysis & Insights: Analyze data from Veeva CRM, distribution partners, claims, and patient services
• Conduct analysis of execution for Field Sales teams to assess reach, frequency, HCP engagement trends, and account targeting effectiveness
• Deliver reports and insights for sales leadership and cross-functional teams
• Operational Execution & Field Enablement: Support territory alignments, roster updates, and call-plan execution
• Ensure operational delivery of tools used by the field—e.g., Veeva CRM, Next Best Action dashboards, digital companion tools, Alerts, and call plan refreshes
• Provide issue support and escalate as needed
• Sales Force Size/Structure & Deployment: Assist with field size, structure, and deployment analyses
• Support coverage and targeting evaluations
• Adjust alignments based on market dynamics and business priorities
• Field Force Effectiveness: Enhance field productivity, including call planning, coverage optimization, and targeting
• Support call planning, coverage, and targeting audits
• Conduct periodic targeting audit, by providing insights into workload balance, call frequency, and engagement quality
• Compliance, Quality, and Process Optimization: Ensure all analytics and reports adhere to promotional and non-promotional field engagement compliance requirements (e.g., Sunshine Act, sampling rules, HCP engagement limits)
• Document processes and assumptions used in analytics pipelines and reports to support internal audit readiness and training
• Identify and support efficiency and automation improvements
• Project Support, Issue Tracking & Reporting: Track, manage, and drive resolution of issues and action items using systems such as JIRA and ServiceNow
• ensure timely closure with clear ownership and supporting documentation
• Maintain comprehensive project documentation including timelines, decision logs, issue trackers, and closure reports to support governance and knowledge transfer

• Master’s degree & 4+ years of experience in sales analytics, sales operations, and/or field effectiveness
• Bachelor’s degree & 6+ years of experience in sales analytics, sales operations, and/or field effectiveness
• Experience in the bio/pharmaceutical or healthcare industry
• Hands-on ability to write SQL queries and perform data analysis, data visualization, and reporting
• Proficiency in relevant software and technologies such as: Sales planning and operations platforms (targeting, alignment, roster management)
• CRM systems such as Veeva
• Business intelligence/reporting tools (e.g., Tableau, Power BI, Excel)
• Strong analytical skills and attention to detail
• ability to translate complex datasets into clear, actionable insights
• Effective communication skills, both written and verbal, with the ability to prepare reports and present findings clearly to stakeholders
• Collaboration skills to work effectively with cross-functional teams, providing timely analysis and operational support
• Strong organizational skills with ability to manage multiple tasks, track deliverables, and meet deadlines

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards