Sr. Associate - DAM Administrator Job at Amgen (Hyderabad)

Job Description

The Senior Associate, DAM Admin. is responsible for the creation, validation, tagging, and governance of digital assets and associated metadata within Amgen’s Global Digital Asset Management (DAM) platform (AGP). This role ensures the integrity, accuracy, and synchronization of key marketing data—including Key Messages (KM), Adoption Ladder & Barrier (AL&B) frameworks, and other content attributes across systems. The role also supports content retrieval, image sourcing, and system coordination to enable compliant, efficient reuse of assets globally.

Job Responsibility

Asset and Metadata Management: Create, validate, and maintain Key Messages, Adoption Ladder & Barrier (AL&B) elements, and related metadata within platforms
Ensure completeness and accuracy of information across brands, countries, and CRM integrations
Update external identifiers and manage metadata consistency across systems
Tagging and Governance: Tag digital assets (e.g., multichannel slides, email templates, fragments) with appropriate Key Messages, AL&B, and other metadata attributes
Maintain governance standards for metadata taxonomy, tagging accuracy, and DAM policies
Support reporting needs for Brand and Content Production teams to identify and leverage existing assets efficiently
Source File Retrieval and Archival Management: Locate and retrieve native source files and high-resolution imagery from Amgen systems like Veeva, or legacy vaults upon request
Coordinate with Regulatory team to recover or archive expired or missing assets within defined SLAs
Ensure version control, documentation, and secure transfer of approved materials
Stakeholder Collaboration and Support: Partner with Brand, Content Production, external agencies and other stakeholders to align on asset workflows, metadata requirements, and data integrity
Raise and track ISM tickets for new asset creation or synchronization issues
Troubleshoot system or data errors in collaboration with regional DevOps and CRM teams

Requirements

Bachelor’s degree in information management, Library Science, Digital Media, or related field
4-9 years of experience in Digital Asset Management, metadata operations, or library sciences
Strong working knowledge of Veeva Vault, CRM systems (e.g., Salesforce), and DAM platforms (AGP or equivalent)
Demonstrated attention to detail, data accuracy, and content governance
Experience managing multiple priorities in a global or matrixed organization

Nice to have

Familiarity with pharmaceutical marketing materials, regulatory processes, and compliance standards
Working experience with metadata taxonomies and content tagging frameworks
Strong communication skills and ability to collaborate cross-functionally with technical and business teams

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Sr. Associate - DAM Administrator

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