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Execute assigned dashboard, reporting, and analytics activities supporting the CPE Center of Excellence
Prepare, refresh, and maintain recurring reports, dashboards, KPI outputs, and related analytics deliverables
Perform data quality checks, reconciliations, and validation steps to support accurate reporting outputs
Document reporting logic, data sources, business rules, assumptions, and known limitations
Support dashboard and report enhancements based on prioritized requirements from the AIN Manager and US-based leads
Partner with the AIN Manager and US-based leads to clarify assigned requirements, timelines, and expected outputs
Translate defined requirements into clear analytical steps, reporting updates, or documentation actions
Communicate status, questions, risks, and data issues clearly and in a timely manner
Support smooth handoffs to US-based leads for business review and validation
Maintain clear documentation of open items, decisions, and follow-up actions related to assigned work
Contribute to standardization and automation of recurring reporting and analytics activities
Identify opportunities to reduce manual effort, improve consistency, and strengthen documentation quality
Support development and maintenance of templates, trackers, reporting documentation, and repeatable ways of working
Apply continuous improvement thinking to assigned analytics, reporting, and documentation activities
Follow established documentation standards, control expectations, and approved ways of working
Maintain organized work plans, evidence, and supporting documentation for applicable reporting and analytics activities
Support audit readiness through accurate documentation, evidence collection, and timely response to requests
Escalate data quality, control, process, or timeline risks to the AIN Manager
Ensure assigned work is completed with accuracy, consistency, and appropriate attention to detail
Work collaboratively with AIN Delivery Hub team members supporting analytics, systems coordination, documentation, and governance activities
Support cross-training and knowledge sharing across recurring reports, dashboards, data sources, and reporting processes
Contribute to a team culture focused on accountability, curiosity, quality, continuous improvement, and Amgen Values
Requirements
Bachelor's degree and 4–6 years of experience in analytics, business operations, sales operations, finance, information systems, commercial operations, or a related business role within a pharmaceutical, biotech, or similarly regulated environment
Experience working with data, dashboards, recurring reporting, documentation, or business process support
Experience using Excel, AI, and reporting or visualization tools to analyze, validate, summarize, or present data
Nice to have
Experience supporting US pharmaceutical commercial operations, contracts and pricing operations, sales operations, or related business operations in a regulated or highly controlled environment
Experience managing dashboard and report delivery, recurring reporting support, data quality review, and reporting automation
Experience working with commercial or revenue management platforms such as Model N, or with comparable business systems requiring structured issue tracking and release coordination
Working knowledge of SOP governance, audit support, evidence retention, and internal control expectations
Strong analytical, problem-solving, and communication skills, including the ability to translate ambiguous requests into clear deliverables
Experience working with distributed teams supporting US-based stakeholders
Strong Excel skills and experience with reporting, visualization or AI tools such as Tableau, Power BI, Codex or similar platforms
Demonstrated ability to manage multiple priorities while maintaining strong attention to detail and delivery quality