Sr. Application Systems Specialist - STARLIMS (Functional) Job at Valvoline

Job Description

Job Purpose: The Senior LIMS Functional Consultant / Business Analyst supports Valvoline Global's laboratory and quality operations by translating business needs into effective LIMS (Laboratory Information Management) solutions. This role partners closely with laboratory users, business stakeholders, IT teams, vendors, and an internal LIMS programmer to deliver enhancements, resolve issues, implement new sites, and drive continuous improvement. The position is responsible for requirements gathering, laboratory workflow analysis, functional specifications, testing/UAT coordination, documentation, training support, and production support. This role requires strong LIMS/LIMS functional knowledge, business relationship skills, analytical problem solving, and the ability to bridge business needs with technical delivery.

Job Responsibility

Partner with laboratory, quality, manufacturing, and business users to understand LIMS needs, analyze current-state and future-state workflows, identify process improvement opportunities, and document business requirements
Build strong relationships with business partners and serve as a trusted functional point of contact for LIMS-related needs
Translate business and laboratory requirements into clear functional specifications, process flows, user stories, acceptance criteria, and solution documentation
Work closely with the internal LIMS programmer and other technical resources to clarify design intent, support development, and ensure delivered solutions meet business expectations
Support LIMS continuous improvement projects and new site implementations
Participate in discovery, fit/gap analysis, solution design, configuration decisions, reporting/data needs, implementation planning, training support, deployment readiness, cutover, and post-go-live support
Develop, coordinate, and support testing activities for LIMS changes
Create or support test plans, test scripts, regression testing, UAT scenarios, defect tracking, validation support, business signoff, and release readiness activities
Provide production support for LIMS applications
Triage incidents and service desk tickets, diagnose issues, coordinate root cause analysis, document resolutions, communicate impacts to business partners, and participate in after-hours support as needed
Follow Corporate and IT policies, standards, and procedures
Ensure appropriate engagement with IT security, infrastructure, audit, data privacy, change management, and compliance teams for LIMS changes, new technology, integrations, and site implementations

Requirements

Bachelor's degree in Computer Science, Information Systems, Business, Laboratory Science, Chemistry, Engineering, or a related field required
Equivalent experience may be considered where appropriate
Minimum of 7 years of experience as a business analyst, functional consultant, application analyst, systems analyst, or similar role supporting enterprise business applications
5+ years of hands-on STARLIMS or similar LIMS (LabWare, SampleManager, LabVantage, etc.) experience, including requirements gathering, functional design, testing/UAT, support, and enhancement delivery
Experience supporting laboratories, quality, manufacturing, product testing, R&D, or related business processes
Experience working directly with business users to analyze workflows, document requirements, and implement process/system improvements
Experience writing functional specifications, process flows, user stories, test scripts, acceptance criteria, and support documentation
Experience collaborating with application developers, programmers, database resources, infrastructure teams, vendors, and managed service providers
Basic SQL experience for data analysis, troubleshooting, validation, and issue investigation
Strong functional knowledge of LIMS or similar LIMS applications
Understanding of laboratory workflows, sample/test lifecycle, quality processes, reporting needs, and laboratory data management
Ability to gather, analyze, and document business and functional requirements
Ability to translate business needs into functional specifications, user stories, process flows, acceptance criteria, and test scenarios
Ability to partner effectively with LIMS programmers and technical resources without needing to be the primary developer
Basic SQL knowledge for troubleshooting, data review, validation, and issue analysis
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Ability to communicate complex information to both technical and non-technical audiences
Strong business relationship management skills
Ability to manage multiple priorities, projects, support issues, and enhancement requests
Understanding of incident, problem, change, release, and service management processes
Ability to work independently under general supervision and use sound judgment to resolve complex issues
Ability to work in a fast-paced environment with competing priorities
Strong documentation skills, including process documentation, support procedures, functional specifications, and training materials

Nice to have

Experience with LIMS configuration, administration, workflows, reports, or master data
Experience supporting LIMS upgrades, enhancements, integrations, or site deployments
Experience with SAP QM or related quality management processes
Experience with laboratory instruments, data capture, reporting tools, middleware, or enterprise integrations
Experience with Agile delivery methods, DevOps practices, Jira, Azure DevOps, or similar tools
Experience with validation, audit readiness, data integrity, security, and controlled change management practices
Experience creating end-user training materials or supporting training sessions
Familiarity with Office 365 tools, including Word, Excel, Outlook, Teams, SharePoint, and PowerPoint
2+ years of experience with SAP QM processes, integrations, or support
Experience supporting integrations between LIMS and ERP, laboratory instruments, middleware, reporting tools, databases, or other enterprise applications
Experience implementing or rolling out LIMS or another LIMS solution to new sites

Valvoline - All Job Offers

Select Country

Sr. Application Systems Specialist - STARLIMS (Functional)

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Sr. Application Systems Specialist - STARLIMS (Functional)

Principal Engineer - Azure Storage

Mobile Associate - Retail Sales

Officer-Loss Prevention

Teaching Assistant

Safety and Security Officer

School Cook Supervisor-Beaulieu Park Pr.

Cloud Solution Architect - Data

Catering Assistant

Our AI answers in your language