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This position supports the team or district with technical tooling and all product application solutions. A Senior Application Engineer serves as a valuable resource and a leader within the sales territory. This position is more mature in experience and expertise, as well as thoroughly knowledgeable in the metal cutting industry; as such, the incumbent is expected to carry customer accounts, take on large strategic projects, act as a trainer/mentor for a less experienced team members, and step up as interim leader when needed.
Job Responsibility
Support the Machine Tool Industry business and technically support key accounts and projects
Lead and manage customer projects (turnkey, tooling, process improvements)
Define & support project management scope, objectives, timelines, and deliverables
Coordinate cross-functional teams (engineering, manufacturing, sales, etc) for project management
Understand customers' business, technology, and product requirements and appropriately match Kennametal tooling solutions, products and services to meet customer needs
Exceed customer expectations relative to Kennametal service levels and technical know-how and value-added services
Perform sales forecasting, account planning and other administrative tasks that will profitably grow the business
Understand and utilize company resources
Show continuous improvements in technical, product and selling skills
Maintain high impact customer relationships with current accounts to expand market share
Requirements
Bachelors degree in mechanical or manufacturing engineering or equivalent working experience in industry
5 to 7 plus years of successful field or manufacturing experience in the metal cutting industry
Experience working with OEM machine tool builders preferred
Experience working in an extensive technical manufacturing environment
Proficient in identifying and assessing customer needs
Competent in understanding and communicating all products and technical information
Able to understand and communicate complex contract conditions
Able to work independently with little supervision
Well developed interpersonal skills enabling teamwork and clear communication
Valid driver's license
Nice to have
Experience working with OEM machine tool builders preferred