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Serve as the "New Frontiers" lead for the Marketing Strategy, Analytics & Innovation team, focusing on ambiguous, highly strategic emerging channels, potential programs & measurement optimization/instrumentation. You will be responsible for defining, measuring, and accelerating our growth in new digital landscapes, specifically focusing on AI Engine Optimization (AEO), brand measurement and advanced attribution frameworks.
Job Responsibility:
Analyze LLM visibility and Share of Voice, create a continuous feedback loop across various teams to optimize Twilio's presence in AI search/AEO (answer engine optimization), drive enablement and operational efforts to ensure consistent tool usage and storyline
Support the strategy, data ingestion, and modeling required to build and maintain net new and existing brand measurement components. Drive a single, cohesive narrative combining disparate data sets
Inspire experimentation adoption in teams. Build the frameworks and structure to drive experimentation rigor and clarity of incrementally of marketing initiatives
Support Media Mix Modeling (MMM) and Multi-Touch Attribution (MTA) initiatives to understand the impact of various marketing channels on Sign Ups, SQLs, activations, and guide budget allocation
Translate complex data sets into actionable insights and strategic recommendations for exec-level audiences
Own enablement efforts for emerging channels, sharing accomplishments, KPIs, and cross-team collaborations broadly across the marketing organization
Requirements:
5+ years of experience in statistical analysis, experimentation and/or scenario planning
A strong understanding of SEO and emerging AI Search (AEO/GEO) landscapes
A hypothesis-driven thinker who does not just report the "what," but actively tests the "why". Able to formulate testable guesses and distill the essential from complex marketing data
Experience with running or interpreting advanced measurement frameworks (Incrementality, MMM, MTA)
Highly reliable and a self-starter
Interest or experience in applying AI-driven solutions to analytics workflows
Strong communication skills with the ability to communicate effectively with both technical and non-technical audiences
Detail-oriented with a passion for clean, trustworthy data
Strong analytical skills
Excellent collaborator across cross functional teams
skilled in managing stakeholder projects end to end
Nice to have:
Experience supporting various stakeholder functions and their insights: Brand, PR, Social, Content, Demand Generation
Experience with BI tools (Tableau, Looker Studio) and modeling (ROI, LTV:CAC, payback)
Interest or exposure to fraud monitoring tools and processes
Working knowledge of Customer Data Platforms (CDPs) and analytics data integrations
What we offer:
competitive pay
generous time off
ample parental and wellness leave
healthcare
a retirement savings program
additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off