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Sr Analyst, Sales Call Center

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Illinois

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Senior Associate will play a critical role in leveraging analytics and strategic thinking to accelerate the growth of Oak Street Health membership. This is an opportunity to partner across the organization to identify data-backed solutions to key pain points, as well as develop and help implement creative initiatives that will drive rapid growth with Oak Street Health.

Job Responsibility:

  • perform data / analytics to inform decision-making across the Growth organization
  • contribute and help to drive forward key growth-focused initiatives
  • develop and maintain monthly reporting, driving insights and action items to improve performance
  • collaborate with other team members, as well as field team members to drive initiatives forward
  • develop materials and lead discussions with relevant organizational leaders
  • other strategic / analytical priorities, as determined by Sr Director, Growth Strategy and Analytics
  • other duties, as assigned

Requirements:

  • 1-2 years at a top tier consulting firm, investment bank, private equity firm, or other comparable experience
  • analytical and strategic thinker who is intellectually curious
  • interest, experience, and/or passion for healthcare and value-based care
  • proficient in Excel, Powerpoint
  • experience with Alteryx, SQL or other programming languages a plus
  • effective and flexible team player with demonstrated success in a fast-paced “start-up” environment
  • demonstrated attention to detail and experience leveraging data / analytics to solve problems
  • proven innovative problem-solving abilities and decision-making skills
  • strong written and verbal communication skills
  • ability to influence decision-making at many levels of leadership
  • US work authorization

Nice to have:

  • experience with Alteryx, SQL or other programming languages
  • interest, experience, and/or passion for healthcare and value-based care
What we offer:
  • competitive benefits including paid vacation and sick time
  • generous 401K match with immediate vesting
  • health benefits
  • affordable medical plan options
  • a 401(k) plan (including matching company contributions)
  • employee stock purchase plan
  • no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
  • confidential counseling and financial coaching
  • paid time off
  • flexible work schedules
  • family leave
  • dependent care resources
  • colleague assistance programs
  • tuition assistance
  • retiree medical access

Additional Information:

Job Posted:
June 18, 2025

Expiration:
February 27, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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