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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. The Analyst, Stars Analytics role reports to the Senior Manager of Population Health and is responsible for supporting Stars and patient engagement efforts. This role requires cross-team collaboration within Population Health and other corporate teams (e.g., Managed Care Operations, Business Intelligence, Clinical Operations, etc.), partnership with clinical and operational field leaders, and regular communication with senior leadership.
Job Responsibility:
Business Analytics: Work closely with our business analysts to derive key insights on Oak Street’s quality performance
identify opportunities to drive results and ensure Oak Street is pacing well towards end-of-year performance targets
Stakeholder Management: Collaborate with cross-functional teams, including Clinical Operations, Product, Data, and other Population Health leaders, to drive Oak Street’s overall quality improvement efforts
Change Management: Anticipate change within the Stars program, and its impact on our care teams, patients, and key stakeholders
develop appropriate strategies to minimize disruption
Communication: Strong verbal and written communication skills to convey updates to field leaders, care teams, and leadership, including status reports, dashboards, and presentations to all stakeholders
Other duties as assigned
Requirements:
2+ years of consulting, business analytics, and/or other applicable experience in healthcare
Analytical and data savvy
Highly proficient with Microsoft Excel, experience working with large datasets
Experience/proficiency in SQL is a plus
Ability to succinctly summarize and synthesize large amounts of information
Detail-oriented with excellent problem-solving abilities
Strong relationship-building skills to foster collaboration with key stakeholders
Strong written and verbal communication skills
highly proficient with Microsoft PowerPoint
Strong interpersonal skills that support effective stakeholder engagement
Someone who is a self-starter
Ability to work independently and manage multiple projects simultaneously
Strong accountability and discipline against timelines and deliverables
Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product
Quick learner and someone who is comfortable with a high level of ambiguity
Bachelor degree required
US work authorization
Someone who embodies being 'Oaky'
Nice to have:
Experience/proficiency in SQL
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost programs for wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
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