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Sr Analyst, Operations Support

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Hartford

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Category:
-

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Contract Type:
Not provided

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Salary:

46988.00 - 112200.00 USD / Year
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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • Program Operations: Regularly collect and disseminate team and project successes through various communication channels, including SharePoint articles, Sway posts, Newsletter articles, and the new Teams site, enhancing visibility into team-driven capabilities and value creation.
  • Stakeholder Engagement: Create content (Newsletters, "What Have We Done For You Lately?" Communications, etc.) for our Center of Excellence teams within Service Operations, enhancing visibility into initiatives working for the business and regularly showcasing the value our team creates.
  • Identify Trends and Sentiment: Monitor and analyze community engagement to identify sentiment and trends. Provide insights that can be leveraged to influence and enhance culture.
  • Promote Success Stories: Regularly highlight and celebrate team achievements and milestones, ensuring that successes are communicated effectively to foster a positive and motivated work environment.
  • Foster Community: Serve as the Culture Champion for the team, actively promoting a sense of belonging and excitement among colleagues through engaging posts, polls, and interactive "Questions of the Day," ensuring all voices are heard and valued
  • Expand Communication Capabilities: If candidate possesses video production and editing skills, assist in expanding the communications portfolio to include video updates and vignettes for Town Halls and other team materials and meetings.

Requirements:

  • Graphic Design
  • Copywriting and Editing
  • Content Strategy Development
  • AI Platform Familiarity (ChatGPT, etc.)
  • Bachelor's or equivalent experience required, 2-5 years experience, anticipated completion of an undergraduate or graduate degree program by start date (June 2026)
  • Have a major in one of the following fields: communications, content creation, video production

Nice to have:

  • Adobe Creative Suite (Premiere, Firefly, Lightroom, Illustrator, Stock)
  • Podcasting
  • Microsoft CoPilot
  • QuickBase
  • Microsoft Teams
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
What we offer:
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Additional Information:

Job Posted:
February 22, 2026

Expiration:
February 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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