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Sr Analyst, Operations Strategy

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

46988.00 - 102000.00 USD / Year
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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Business Unit: Signify Health. Location / Logistics: Remote position in US with some travel required.

Job Responsibility:

  • Traveler Strategy Execution: Develops and implements the National Traveler operations strategy, ensuring mobile clinician deployment is aligned with organizational coverage goals and client volume requirements
  • Market Trend Analysis: Conducts routine research into travel healthcare industry benchmarks and best practices to ensure the program remains competitive in attracting and retaining high-quality mobile clinicians
  • Performance Insights: Delivers regular reporting on Traveler-specific performance metrics, highlighting trends in utilization, cost-to-serve, and geographic impact to keep stakeholders informed of program health
  • Logistics Optimization: Identifies opportunities to streamline traveler workflows—from licensing and credentialing across state lines to travel logistics—reducing operational friction and 'time-to-market'
  • Data-Driven Deployment: Utilizes data to identify key performance indicators (KPIs) that evaluate the ROI and operational effectiveness of the traveler pool compared to local clinician networks
  • Cross-Functional Collaboration: Partners with Recruiting, Credentialing, and Finance to develop strategic initiatives that support the rapid scaling and movement of clinicians to high-need regions
  • Forecasting & Modeling: Develops complex demand models and travel scenarios to forecast the headcount and 'travel levers' needed to mitigate coverage gaps in emerging or underserved markets
  • Program Advocacy: Identifies areas of concern regarding traveler retention or market saturation and recommends corrective actions to ensure a sustainable and scalable mobile workforce
  • Knowledge Leadership: Serves as the subject matter expert for National Traveler operations, encouraging best-practice sharing across the broader Operations and Network teams

Requirements:

  • Advanced problem-solving and decision-making skills, specifically regarding the logistical complexities of a national workforce
  • Ability to translate complex geographic demand data into actionable deployment plans
  • Strong communication skills to manage expectations across multi-functional corporate teams and remote field clinicians
  • 3–5 years in Operations Strategy, Workforce Planning, or Program Management (experience with mobile/traveling workforces is a plus)
  • Excel - Candidates should be comfortable using intermediate to advanced functions (e.g., VLOOKUP/XLOOKUP, Pivot Tables, Index/Match)
  • Google Workspace Proficiency: Ability to utilize the Google Suite (Sheets, Docs, Slides) for cross-functional collaboration
  • PowerBI & Data Visualization: Should possess basic skills in PowerBI to assist in delivering regular reporting on performance metrics

Nice to have:

  • Bachelor's degree preferred, or specialized training/relevant professional qualification in Operations, Healthcare Administration, or Logistics
  • Ability to utilize AI tools such as Gemini, Cursor etc
What we offer:
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs

Additional Information:

Job Posted:
May 15, 2026

Expiration:
June 08, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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