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Executes Specialized STP Processes: Performs advanced transactional or analytical work aligned to functional responsibilities such as sourcing, contracts, procurement, supply chain, invoicing or reconciliations
Troubleshoots and Resolves Complex Issues: Serves as a go-to resource for escalated or recurring issues within STP process area, working across teams to identify root causes and implement solutions
Provides Guidance and Peer Support: Informally supports Analysts through mentoring, training, or reviewing process questions and documentation
Contributes to Operational Reporting: Creates or enhances operational dashboards and reports to support data-driven insights and continuous improvement
Drives Improvements and Standardization: Participates in cross-functional initiatives, system enhancements, and automation projects with a focus on scalability and compliance
Supports Documentation and Knowledge Sharing: Contributes to and maintains SOPs, knowledge articles, and training materials that reflect best practices and standardization
Collaborates Across Teams: Partners with stakeholders in Accounting, Treasury, Legal, Sales Ops, and IT to ensure seamless process execution and handoffs
Validates and processes freight vendor invoices (FedEx, UPS, and others), performing goods receipts (GRs) and managing PO balances to proactively identify when new POs or additional funding will be required
Serves as a primary point of contact for freight supplier inquiries, resolving invoice discrepancies and maintaining strong vendor relationships
Partners cross-functionally with the Transportation team to align on vendor activity, escalate issues, and support freight operations
Requirements
Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required)
2-4 years Related experience within a financial, shared services or operational setting (Preferred)
Working knowledge of ERP systems SAP and Ariba required
familiarity with Transportation Management Systems (Preferred)
Billing Systems (Required)
Accounts payable or invoice processing -Problem-solving mindset when handling invoice discrepancies or vendor issues (Required)
Communication - Strong written and verbal communication skills with a customer service mindset
communicates effectively with vendors and internal stakeholders, with a consistent focus on timely responses and keeping all parties informed (Required)
Compliance Activities (Required)
Cross-Functional Project Management (Required)
Customer Relationship Management (CRM) (Required)
Data Analysis (Required)
Enterprise Resource Planning (ERP) (Required)
Financial Analysis (Required)
Workflow Optimization (Required)
Freight/logistics industry familiarity (Preferred)
Vendor relationship management experience
PO management and expense tracking experience
Attention to detail and ability to manage discrepancies with a strong sense of accuracy and follow-through
At least 18 years of age
Legally authorized to work in the United States
Nice to have
Freight/logistics industry familiarity
Vendor relationship management experience
PO management and expense tracking experience
Attention to detail and ability to manage discrepancies with a strong sense of accuracy and follow-through
What we offer
Annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off (about 4 weeks for full-time new hires annually)