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This is a cross-functional orchestration role at the center of how the marketing organization plans and executes. The Sr. Analyst, Marketing Operations owns the end-to-end Experience Planning process — connecting strategy to execution across national and test marketing cycles — while also supporting the company's growing Insights and Analytics capabilities through an internal initiative called Artemis. Reporting to the Manager of Marketing Operations, this role sits at the intersection of planning, governance, and cross-functional alignment, touching Brand, Product, Digital, Finance, and Insights on a daily basis.
Job Responsibility
Own the end-to-end Experience Planning process for national and test marketing cycles, including calendar development, milestone management, and cross-functional alignment
Drive quarterly planning cycles by coordinating inputs across Brand, Product, Digital, Finance, and Insights teams to ensure aligned priorities and on-time deliverables
Facilitate planning kickoff and alignment sessions, partnering with Brand Planning and Product Marketing to define objectives, priorities, and business context
Manage integrated experience calendars, ensuring accuracy and alignment across national and test planning timelines
Coordinate cross-functional working sessions and governance forums, maintaining clear agendas, decision tracking, and follow-through on key milestones
Develop and distribute executive-ready Experience Bulletins, Readiness Documents, and National Experience Summaries to support launch alignment and execution readiness
Support the Artemis program by aligning measurement and reporting capabilities with marketing planning workflows and integrating them into operational cadence
Identify risks, misalignments, and planning gaps, escalating with recommended solutions to ensure timely resolution
Maintain and evolve planning tools, templates, and governance artifacts that support scalable, repeatable processes
Partner with Product, Menu, and Digital teams to surface dependencies, sequencing considerations, and feasibility inputs for experience planning recommendations
Requirements
4+ years of experience in marketing operations, experience planning, program management, or cross-functional marketing coordination
Strong understanding of marketing planning processes, campaign execution, or product launch coordination
Demonstrated experience working across Marketing, Product, Digital, Finance, and Insights functions
Proven ability to manage complex calendars, milestones, and cross-functional dependencies simultaneously
Strong written and verbal communication skills, with experience producing executive-ready materials and presentations
Comfortable operating in fast-paced, ambiguous environments with evolving priorities
Proficiency in planning and collaboration tools such as Asana, Monday.com, Smartsheet, Excel, and PowerPoint
Experience building scalable processes, templates, and planning frameworks is a strong asset
Nice to have
Experience building scalable processes, templates, and planning frameworks