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The Sr Analyst, Commissions is a subject matter expert within Commission Operations focused on process improvement, projects related to Commissions and a lead resource for Associate Analysts. This person is responsible for analyzing, reviewing and reporting out on procedural process improvements to support commission payouts. They serve as a liaison between internal partners, to include Systems, Testing, Reporting and HR Compensation design. This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS.
Job Responsibility:
Develop and/or report out on a variety of reporting needs determined by Commissions Client Services
Conduct operational assessments to identify risks, gaps and propose and report on systematic solutions
Collaborate with cross-functional teams to drive project execution/completion
Provide subject matter expertise for commission’s related projects and initiatives
Participate in the development and testing of processes that impact commissions
Provide Analytical support to Commissions Management Team and Program Managers
Responsible for validation of System data loads and commissions payouts, impact assessments, and resolution of commissions payout issues
Serve as a liaison between internal partners to include, Systems, IT, Testing, Reporting, and Compensation Design
May act as a lead for other Analysts on the team
Developing professional expertise, applies company compensation policies to support timely and accurate employee payout
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
Exercises judgement within defined procedures and practices to determine appropriate action
Builds productive internal/external working relationships
Work under general supervision with latitude for independent judgement
Responsible for any other task as needed to support Business needs
Requirements:
4-7 years Operations or Commissions experience (Required)
Demonstrated analytical experience (Required)
Change Management experience (Required)
Process Improvement experience (Required)
Working knowledge of SQL (Required)
Proficient in Microsoft Excel (Required)
Strong attention to detail (Required)
Ability to influence others (Required)
Ability to meet tight deadlines and prioritize competing demands (Required)
Ability to work independently and with a team (Required)
Excellent written and verbal communication skills
effectively communicate with all levels of employees and management (Required)
Solid understanding of multiple system development life-cycle mythologies (Preferred)
Understanding of business process and system process within multiple knowledge areas (Preferred)
Wireless Telecom experience (Preferred)
Previous experience in customer escalations (Preferred)
Bachelor's Degree (Preferred)
High School Diploma/GED (Required)
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Solid understanding of multiple system development life-cycle mythologies
Understanding of business process and system process within multiple knowledge areas