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Sr analyst, channel operations

https://www.baxter.com/ Logo

Baxter

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Location:
Costa Rica , Heredia

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

Job Responsibility:

  • Accountable to ensure right DAC/WAC and Contract Pricing is connected to Distributors
  • Act as a liaison between Baxter and the Wholesalers and Distributors at the Costa Rica Chops Team and the trade team, pricing, sales, etc
  • Accountable for handling the Accounts Receivable between Baxter and the Trading Partner
  • Accountable for Analyze and sending Discrepancy Reports, Resubmissions, Unit Trending, Agreement Maintenance, settlements with the Wholesalers/Distributors
  • Work with field to ensure that all “missing traces” are resolved in a timely manner
  • Reconcile and Troubleshoot Credit and Rebills and/or write offs resulting from the Accounts Receivable Analysis
  • Serve as SMEs on planning and execution, process documentation, training, launch, support, and stabilization as the need arises
  • Keep an open communication (verbal and written) the Team Members as well with the leadership team
  • Provide outstanding Customer Service to all internal/external customers
  • Support as backup for any other activity required in the team
  • Responsible for contributions to and/or creations of standard operating procedures and the maintenance of those procedures
  • Analyze research, make recommendations and implement solutions of business issues and opportunities along with the Supervisor and Manager
  • Ad-hoc reporting and requests as well as special requests from the business
  • Closely track the Metrics to ensure that the targets are achieved
  • Assist Supervisor in monitoring Debit Memos throughout the month and addressing customer concerns within the team
  • Run Error Daily reports and monitoring, providing support to the team

Requirements:

  • Bachelor’s Degree in Finance, Accounting, Economics or related field required
  • Demonstration of key finance proficiencies and qualifications and typically 3 + years of proven experience with operations
  • Fully bilingual (English / Spanish) as a requirement B2
  • Excel proficiency (Intermediate/Sophisticated)
  • Strong analytical and problem-solving skills

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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