This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The person in this position must have enough knowledge of the Commercial Operations policies to answer all the inquiries under their responsibility. It is a requirement that the person must be organized, proactive, analytical and be able to work under pressure. We seek talent who has passion for operational productive work in a high-performance, fast paced environment. The individual should have a strong passion for innovation, eagerness to learn, good judgement, perception capacity, ability to work under pressure, and being "team" minded are crucial. It is meaningful for this person to nurture positive relationships within the team. It’s also required to have good communication and customer service skills, full command of the English language to provide the best support.
Job Responsibility:
Ensure right DAC/WAC and Contract Pricing is connected to Distributors
Act as a liaison between Baxter and the Wholesalers and Distributors
Accountable for handling the Accounts Receivable between Baxter and the Trading Partner
Analyze and send Discrepancy Reports, Resubmissions, Unit Trending, Agreement Maintenance, settlements
Work with field to ensure all “missing traces” are resolved
Reconcile and Troubleshoot Credit and Rebills and/or write offs
Serve as SMEs on planning and execution, process documentation, training, launch, support, and stabilization
Keep an open communication with Team Members and leadership
Provide outstanding Customer Service
Support as backup for any other activity required in the team
Responsible for contributions to and/or creations of standard operating procedures
Analyze research, make recommendations and implement solutions of business issues
Ad-hoc reporting and requests
Closely track the Metrics to ensure targets are achieved
Assist Supervisor in monitoring Debit Memos and addressing customer concerns
Run Error Daily reports and monitoring, providing support to the team
Requirements:
Bachelor’s Degree in Finance, Accounting, Economics or related field required
3+ years of proven experience with operations
Fully bilingual (English / Spanish) as a requirement B2
Excel proficiency (Intermediate/Sophisticated)
Strong analytical and problem-solving skills
Organized, proactive, analytical and able to work under pressure