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Sr Analyst, Channel Operations

Costa Rica, Heredia · Job Posted July 04, 2026
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Job Description

This is where your work makes a difference. At Baxter, we believe every person deserves a chance to live a healthy life. We are redefining healthcare delivery. The person in this position must have enough knowledge of Commercial Operations policies, be organized, proactive, analytical, able to work under pressure, passionate for operational productive work, with innovation, eagerness to learn, good judgement, perception capacity, team minded, good communication and customer service skills, full command of English.

Job Responsibility

  • Ensure right DAC/WAC and Contract Pricing is connected to Distributors
  • Act as liaison between Baxter and Wholesalers/Distributors at the Costa Rica Chops Team
  • Handle Accounts Receivable between Baxter and Trading Partner
  • Analyze and send Discrepancy Reports, Resubmissions, Unit Trending, Agreement Maintenance, settlements
  • Work with field to resolve missing traces
  • Reconcile and troubleshoot Credit and Rebills
  • Serve as SME on planning, execution, process documentation, training, launch, support, and stabilization
  • Keep open communication with team and leadership
  • Provide outstanding Customer Service
  • Support as backup for other activities
  • Contribute to standard operating procedures
  • Analyze, research, recommend, and implement solutions
  • Ad-hoc reporting
  • Track metrics
  • Assist Supervisor in monitoring Debit Memos
  • Run Error Daily reports and monitoring

Requirements

  • Bachelor’s Degree in Finance, Accounting, Economics or related field required
  • Demonstration of key finance proficiencies and qualifications
  • 3+ years of proven experience with channel operations, accounts payable, accounts receivable, or collections
  • Fully bilingual (English / Spanish) as a requirement B2
  • Excel proficiency (Intermediate/Sophisticated)
  • Experience with BAM is desired

Nice to have

Experience with BAM

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