This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The person in this position must have enough knowledge of the Commercial Operations policies to answer all the inquiries under their responsibility. It is a requirement that the person must be organized, proactive, analytical and be able to work under pressure. We seek talent who has passion for operational productive work in a high-performance, fast paced environment. The individual should have a strong passion for innovation, eagerness to learn, good judgement, perception capacity, ability to work under pressure, and being team minded are crucial. It is meaningful for this person to nurture positive relationships within the team. It’s also required to have good communication and customer service skills, full command of the English language to provide the best support.
Job Responsibility
Ensure right DAC/WAC and Contract Pricing is connected to Distributors
Act as a liaison between Baxter and the Wholesalers and Distributors at the Costa Rica Chops Team and the trade team, pricing, sales, etc.
Handle the Accounts Receivable between Baxter and the Trading Partner
Analyze and send Discrepancy Reports, Resubmissions, Unit Trending, Agreement Maintenance, settlements with the Wholesalers/Distributors
Work with field to ensure that all missing traces are resolved in a timely manner
Reconcile and Troubleshoot Credit and Rebills and/or write offs
Serve as SMEs on planning and execution, process documentation, training, launch, support, and stabilization
Keep open communication with Team Members and leadership team
Provide outstanding Customer Service to all internal/external customers
Support as backup for any other activity required in the team
Contribute to and/or create standard operating procedures and their maintenance
Analyze research, make recommendations and implement solutions of business issues and opportunities
Ad-hoc reporting and requests
Track Metrics to ensure that the targets are achieved
Assist Supervisor in monitoring Debit Memos
Run Error Daily reports and monitoring
Requirements
Bachelor’s Degree in Finance, Accounting, Economics or related field required
Demonstration of key finance proficiencies and qualifications
3 + years of proven experience with channel operations, accounts payable, accounts receivable, or collections
Fully bilingual (English / Spanish) as a requirement B2