This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Collections SR Analyst is responsible for maintaining their given portfolio of customers and improving cash collection by reducing the aging. Specific responsibilities include: identifying, resolving, and collecting past due invoices, balancing accounts as needed, and providing excellent internal and external customer service.
Job Responsibility:
Maintaining a given portfolio of customers and improving cash collection by reducing the aging
Identifying, resolving, and collecting past due invoices
Balancing accounts as needed
Providing excellent internal and external customer service
Completing daily activities as prioritized by GetPaid
Contacting customers on delinquent accounts for resolution and payment and recording all activities in GetPaid notes
Understanding customer profiles and their related sensitivities
Communicating account delinquency information to respective Sales personnel
Resolving unidentified payments and A/R related Disputes
Reviewing credit limit and risk issues with the Credit Supervisor and making recommendations
Maintaining daily Pending Order and On-Hold reports
Issuing requests for refunds of cash on account or credit memos as needed
Reviewing Dispute documentation and assigning the Dispute to the appropriate internal owner