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T-Mobile Logo T-Mobile · IT - Software Development

Sr Analyst, Business Systems

United States, Overland Park Employment contract 80900.00 - 146000.00 USD / Year · Job Posted June 09, 2026
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Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Responsibility

  • This position is responsible for gathering, analyzing, and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting Commissions business channels: Retail, Metro, TFB (T-Mobile for Business), Dealer and Customer Care
  • This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals
  • This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers
  • This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery
  • This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
  • This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives
  • Fosters business knowledge and understanding among business systems analysts and project stakeholders
  • Brokers consensus among stakeholders with conflicting needs
  • Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests
  • Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests
  • Has understanding on how projects align to broader organizational goals and business benefit
  • Provides SME leadership and consulting support on complex tasks
  • Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team
  • Reviews deliverables and provides input for other analysts
  • Strong understanding of all Commissions channels
  • Creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation
  • Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management
  • Facilitates business leadership and other company stakeholders in the definition of business roadmaps

Requirements

  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
  • Quantitative discipline
  • Critical thinking skills with a view toward process automation, evaluation and/or enhancement
  • Advanced knowledge of utilizing and writing SQL queries using output/results for executive level presentations
  • Communication - Ability to provide written or verbal details for potential issues and their solutions
  • Ability to create presentations for both verbal and written communications
  • Executive summaries
  • Consultation
  • Business Systems Analysis - Understands how policies, systems and processes impact requests/projects
  • Technical Writing
  • Microsoft Office
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have

  • Experience with SharePoint
  • Relationship Management - Invests in stakeholder management and possesses ability to gain stakeholder trust

What we offer

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Annual bonus or periodic sales incentive or bonus
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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