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The Invoice Operations Analyst supports global invoice processing by ensuring automated workflows function effectively, invoices are processed timely, and controls are consistently followed across business units. This role monitors workflow performance, resolves exceptions, and drives process improvements to enhance efficiency and accuracy. In addition, the Analyst leads the paperless initiative for utility suppliers, oversees reconciliation and performance of the Auto Pay process, and collaborates with internal teams and external suppliers to ensure compliance.
Job Responsibility
Conducting in-depth analysis and reconciliation of accounts payable transactions to ensure accuracy and completeness
Generating scheduled and ad-hoc reports related to accounts payable activities and participating in special projects
Processing remittance information from payments received, including checks, drafts, and wire transfers
Researching and resolving escalated inquiries regarding account status from both internal and external customers
Identifying errors and omissions in transaction postings and taking corrective action to rectify any discrepancies
Providing guidance and support to less experienced colleagues within the accounts payable domain
Collaborating with cross-functional teams to improve accounts payable processes and systems
Ensuring compliance with internal controls, policies, and regulatory requirements related to accounts payable
Support offshore resources to ensure accurate and timely invoice entry across multiple Business Units
Monitor invoice workflow queues and resolve processing exceptions to maintain SLA adherence
Manage utility invoice operations, including onboarding suppliers to automated processing methods and maintaining account accuracy
Conduct daily review of incoming mail to identify opportunities to advance the paperless initiative
Oversee reconciliation and performance monitoring of the Auto Pay process
Review and drive process improvements for duplicate invoice detection and prevention
Partner with internal stakeholders and suppliers to address issues and improve end-to-end invoice processing efficiency
Generate and analyze reports to identify trends, risks, and opportunities for process improvement
Partner with cross-functional teams to support enhancements and operational alignment
Assist in the design, testing, and rollout of virtual card solutions, including vendor
Identify process improvement opportunities driving the continuous improvement of our business systems to support initiatives
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
Requirements
Invoice Processing
Accounts Payable Process
Process Improvements
What we offer
Medical, prescription, vision, and dental insurance
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more!