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The Automation and AI Engineer is a member of the HR Technology team and responsible for designing, building, and implementing intelligent plugins and automations that enhance our enterprise workflows. In this role, you will be responsible for executing the HR Automation and AI product roadmap, aligning with HR organization goals and helping maximize value from investments in Agentic AI platforms such as Moveworks and Serval, and other systems like ServiceNow and Workday HCM.
Job Responsibility:
Learn the ins-and-outs of the Moveworks/Serval and other AI platforms
Design, build, and deploy custom plugins for Moveworks or Serval platforms
Collaborate closely with key stakeholders across COEs, HR and IT to gather and validate requirements
Lead successful implementation of the AI agents & integrations
Integrate with enterprise systems using APIs, webhooks, OAuth, and other authentication models
Conduct technical analysis and workshops with IT and Solution Architects
Develop automation workflows leveraging JSON, XML, and other structured data formats
Conduct testing, documentation, and deployment of new plugins and enhancements
Ensure security, data integrity, and compliance in all integration activities
Prepare Solution Design documents for the AI agents and their supporting integrations
Analyze platform capabilities and propose creative, scalable technical solutions
Maintain integration and plugin roadmap
Provide technical guidance and best practices to internal teams and stakeholders
Requirements:
Bachelors or Masters in Computer Science or similar areas
6+ years of work experience on HR platforms with heavy focus on integrations
3+ years of back-end development experience in at least one programming language (Python, Java, C++ etc)
Strong hands-on experience APIs and integrations: Understanding of API technologies (REST, SOAP) and authentication mechanisms (e.g. OAuth2, JWT)
Understanding of JSON & XML
Experience using API tools like Postman or Insomnia
Strong analytical and problem-solving skills with attention to detail
Excellent consulting and communication skills to engage stakeholders
General understanding of AI technologies and terminologies
Nice to have:
Agile/Scrum experience esp with Jira
Experience in Workday HCM configuration or integrations