Sr Advanced Apps Developer Specialist (ServiceNow)

• Serve as the primary technical Subject Matter Expert (SME) for ServiceNow Vulnerability Response within the ServiceNow platform
• Support upgrades for ServiceNow Vulnerability Response
• Design, configure, and enhance ServiceNow Vulnerability Response applications
• Support integrations with external vulnerability scanning tools (e.g., Tenable)
• Develop automated processes for vulnerability ingestion, assignment, grouping, prioritization, and remediation workflows
• Work closely with InfoSec teams to optimize vulnerability lifecycle processes
• Build and maintain Flows, Subflows, Workflows, Business Rules, Script Includes, UI Policies, Scheduled Jobs, and other platform components
• Support catalog development, request automation, and fulfillment processes
• Collaborates with a team of IT professionals to establish specifications for new applications
• Contribute to platform-wide enhancements including CMDB, Incident, Problem, Change, and custom apps as needed
• Troubleshoot issues, resolve defects, and support end-user inquiries
• Conducts both functional and non-functional testing
• Consults and collaborates with business leaders, end user, IT staff, vendors, and other third parties throughout the application development lifecycle
• Independently document product requirements, design solutions, develop prototype plans, write, and test code, and provide support for issue resolution
• Develops, administers, and supports applications and associated data in the GDMS infrastructure
• Designs innovative prototypes according to specifications
• Create technical documents to accurately describe application design and code
• Ensures applications seamlessly integrate and interoperate with other systems, subsystems, and IT infrastructure components while maintaining compliance with comprehensive information security requirements. (e.g. interface management, data integration systems, job automation)
• Reviews and updates existing applications to reprogram, adding new features as needed
• Recommends coding solutions to resolve issues and improve applications efficiency for business process automation
• Writes high-quality source code to develop functional applications within schedule deadlines
• Troubleshoots and debugs applications
• Performs unit and integration testing prior launch, using sample data sets to ensure program output meets the requirements. Conduct design reviews, performance testing and peer code reviews
• Removes obstacles to progress and contributes strategic direction to development methodologies and practices. Proactively seeks to incorporate product improvements independently
• Leads, plans, and executes projects, small initiatives, and/or cross-functional teams
• Supports the management of high risk, high profile, tight schedule, and complex outcomes with composure
• Moderate business travel may be required

• Bachelor’s degree in Information Technology, Engineering and/or related field or equivalent experience, plus 8 years of related experience or Master’s degree and 6 years of related experience
• U.S. citizenship is required
• 3–5+ years of hands-on development experience within ServiceNow
• Experience integrating third-party vulnerability scanners and/or CMDB enrichment tools
• Experience with IntegrationHub, MID Servers, REST/SOAP integrations
• Experience with Agile delivery methodologies
• Strong expertise with SecOps Vulnerability Response
• Proficient in JavaScript, Glide APIs, Flow Designer, and platform automation tools
• Solid understanding of ITSM processes and ServiceNow data structures

DoD Experience

• voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability
• access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account
• employees are entitled to earn paid sick leave under the applicable state or local plan