Sr. Administrative Specialist

• Serve as a central point of contact, partnering with internal departments to drive cross-functional communication and project coordination
• Deliver front-line administrative support including phone coverage, email correspondence, and assisting walk-in visitors
• Manage the intake, processing, and tracking of permit applications, ensuring all documentation is accurate, complete, and compliant
• Maintain and update records, databases, and filing systems in accordance with municipal regulations and retention requirements
• Prepare professional correspondence, reports, and public notices related to permits, projects, and public works initiatives
• Assist with work order tracking, service request coordination, and project documentation management
• Process payments, fees, and invoices tied to permits and services with precision and accountability
• Respond to public information requests, ensuring transparency, responsiveness, and excellent community service
• Uphold compliance with local ordinances, policies, and procedures while contributing to operational excellence

• At least 3 years of administrative support experience, preferably in a government, municipal, or other public-facing environment.
• Strong verbal and written communication skills, with the ability to interact effectively with staff, vendors, and the public.
• Demonstrated ability to stay organized, manage multiple assignments, and maintain accuracy in a fast-paced setting.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Experience handling invoices, purchase orders, accounts payable support, or related financial administrative tasks.
• Customer service skills grounded in patience, professionalism, and practical problem-solving.
• Familiarity with record retention, document control, and administrative support for meetings or compliance-related activities.

Exposure to financial systems or government-related programs, contracts, or compliance processes.

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan