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At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Position Summary: Assists Director and Radiologists in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office. Leads and performs administrative functions requiring in-depth knowledge of departmental programs and services. Organizes and leads provision of secretarial and administrative support services. Acts as the 'go-to' person for the administrative staff.
Job Responsibility
Leads and directs secretarial, clerical, and administrative support services
Plans work schedules to ensure coverage and compliance with hospital and departmental policies
Develops and maintains office systems, procedures, and policies
Oversees departmental recordkeeping for sensitive administrative and financial data
Manages database input, report generation, and data accuracy
Evaluates and implements system updates as needed
Manages daily administrative operations, including personnel records and regulatory reporting
Processes administrative forms such as purchase orders, payment requests, and reappointment documents
Assists with departmental fellowship, residency, and training programs
Assists with Radiologist CVs and oversees credentialing, licensure, and related documentation
Plans and executes logistics for seminars, conferences, and events
Manages communications, materials, locations, registrations, and expense tracking
Schedules appointments and meetings, maintains supervisor's calendar, and coordinates travel and meeting logistics, including agendas and materials
Manages departmental supply inventory and equipment
Approves standard purchases, coordinates repairs, and recommends non-routine acquisitions
Serves as liaison with support departments
Prepares and edits correspondence, reports, and confidential documents
Transcribes materials and drafts responses, ensuring accuracy and clarity in all communications.
Requirements
A high school level of education
Two years of related experience
Prior customer service or administrative experience preferred
Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles
Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations.
Nice to have
Prior customer service or administrative experience
What we offer
flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement