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Under general supervision, the Sr Admin Office Assistant role provides administrative and accounts receivable support to the branch. This role may provide guidance to less experienced clerical roles.
Job Responsibility:
Answers all incoming calls in a professional manner, directs all calls, and takes accurate messages
Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person
Sorts, distributes and sends incoming and outgoing mail, and faxes
Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting
Prepares cash sales deposit in accordance with company policy
Handles customer billing
Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues
May handle customer returns
Assists less experienced clerical roles with administrative duties and accounts receivable duties
Performs other duties as assigned
Requirements:
High school diploma or GED
Three (3) to five (5) years of related experience or an equivalent combination
Strong communication skills including written, verbal, and listening
Reliability, organization, and attention to detail required
Demonstrated ability to manage complex tasks and prioritize competing demands to meet deadlines
Strong ability to use Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)