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Are you a SQL expert ready to solve complex data challenges in real-time? Join Trimble’s AECO team to troubleshoot performance and data issues for production databases, directly impacting how global construction leaders build and manage the world’s infrastructure. This role offers the unique opportunity to serve as a critical technical liaison, ensuring our cloud and self-hosted environments run at peak efficiency while delivering world-class support to our diverse network of customers.
Job Responsibility:
Mastermind SQL data manipulation, troubleshooting, and complex performance tuning in cloud environments
Solve high-stakes technical mysteries, including data inconsistencies and application errors, while working directly with customers to resolve critical live issues
Collaborate with engineering to implement performance optimizations and monitor production environments for sustainable, high-speed operation
Champion knowledge sharing by developing technical articles and documenting innovative troubleshooting steps for a global audience
Spearhead software migrations and upgrades, guiding customers through technical transformations to keep their businesses at the cutting edge
Requirements:
Proven expertise in writing complex Microsoft Transact-SQL queries and troubleshooting triggers, views, and stored procedures
Deep working knowledge of Microsoft Reporting Services, Financial Statements Reporting, or Crystal Reports troubleshooting
Hands-on experience managing SQL Server Database Administration and relational database concepts in AWS or Azure
Strong technical problem-solving skills combined with a talent for clear, professional customer communication
Bachelor’s degree in Computer Science or equivalent technical experience in database support
Nice to have:
Familiarity with the commercial construction industry, including job costing, payroll, or project management workflows
Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support
What we offer:
Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses