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Spring Retail Management Internship

United States, Blacksburg · Job Posted January 20, 2026
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Job Description

The Retail Management Intern Program delivers a best-in-class retail leadership-focused experience for juniors, seniors and recent graduates with an interest and desire to build a career in retail. Over the course of the program, interns will be provided with a challenging hands-on experience in retail leadership through functional area touch points, developmental classes and executive exposure. Interns can expect to learn from the best in the business about communication, client experience, human resources, store operations, loss prevention, merchandising and more!

Job Responsibility

  • Support the business strategy & adjust to effectively reach goals
  • Drive revenue by proactively managing the client experience as Manager On Duty – Assume the MOD role when Store Manager/Assistant Store Manager is not on the floor
  • Drive sales volume & anticipate clients’ needs while communicating store metrics & individual performance to motivate associates
  • Coach Associates “in the moment” on client interactions & performance to maximize productivity & capture client opportunities
  • Possess keys to the store, perform opening and closing procedures in the absence of management (e.g., opening/closing registers, opening checklists, bank deposits, filling in, recovery, cleaning, retrieve/send email, accepts/receives shipment
  • Utilize reports to make effective merchandising decisions & style the store in Division standards
  • Leverage tools, assess and take action to drive operational excellence through Standard Operating Procedures (SOP’s)
  • Complete daily tasks to ensure store runs smoothly and meets all standards and guidelines
  • Report to work as scheduled
  • record time worked accurately by using the Time and Attendance system
  • remain flexible to the needs of the business
  • Embrace fashion, understand current market trends and show ability to articulate them using Ann Taylor/LOFT interpretations in every client interaction. Represent the brand by adhering to the dress code guidelines
  • Treat others fairly and with respect. Foster an inclusive, diverse, and safe culture

Requirements

  • Must be a current college junior, senior or recent college graduate
  • Client Service: Ensure that the client remains the top priority while balancing required tasks and overall store operations
  • Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain guidelines
  • Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Capture accurate information for all transactions including signatures, addresses, and original receipt data
  • Communication: Communicate effectively with Clients, Members of Management, Business Partners, and Store Associates
  • Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office

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