Spring Intern, Ticket Operations Job at AEG (Ontario)

Associate Software Engineer (Content Support)

We are seeking a L1 support engineer for the Bloomreach content support team! We...

Location

India

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Relevant experience of 3-5 years in technical support positions in service industry/Retail
knowledge of core Java coding (read & Write the code) and common Java libraries
Able to do in depth problem solving, reading and understanding the Code and matching the scenario and come up with the appropriate troubleshooting steps and suggest workaround/resolution
Understanding of tools like Cloudflare, Datadog, Dynatrace, or native CMS performance dashboards
Exp in Java framework like Spring
Front end Technologies (Angular/React)
Experience with ticketing tools like Jira, Zendesk, etc.

Job Responsibility

Act as Primary contact for customer reported issues work through Zendesk ticketing system
Perform initial triage and ensure FR is met and are meaningful
Continuously monitor system health dashboards, alerts, and logs (Humio,Cloudflare etc)
Acknowledge and act on P1/P2 alerts and Pagerduty page
Operate in rotational shifts, including Night shift to cover during NA hours, EMEA hours and weekend on call support
Ensure proper handover between shifts with clear documentation of pending issues and key updates
Maintain availability and responsiveness within defined shift hours
Maintain clear, concise, and professional communication with customers and internal teams (BRC/Infra/PS/Eng teams)
Escalate unresolved issues to L2/L3 teams with clear documentation and logs
Participate in rotational 24x7 on-call support, including NA shifts /EMEA Shift

What we offer

A great deal of freedom and trust
We believe in flexible working hours to accommodate your working style
We work virtual-first with several Bloomreach Hubs available across three continents
We organize company events to experience the global spirit of the company and get excited about what's ahead
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*
We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company
Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges*
Our managers are strongly encouraged to participate in the Leader Development Program
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges*

Fulltime

Software Engineer III

This role is responsible for the development, maintenance, support, and operatio...

Location

United States , Costa Mesa

Salary:

96550.00 - 138061.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or Master’s in Computer Science, Engineering, Software Engineering, or a relevant field
7+ years of overall experience in software development and testing
Minimum of 3 years in a similar role supporting and interfacing with management
Experience in supporting development and design environments with Java, J2EE/.NET and database technologies
Experience in Spring REST, MyBatis, Oracle, JSON, JMS and Caching
Experience in Jenkin, JIRA, SQL Developer, Eclipse, Unix
Experience working on complex technical projects in a multi-vendor project environment
Incident and Issue Management experience required
Problem solving and Root Cause Analysis background required
Experience using software development life cycle (SDLC) to deliver solutions

Job Responsibility

Work collaboratively with Product teams to translate telematics feature specifications/requirements into high-quality, timely deliverables
Work with multiple stakeholders to analyze requirements, clarify design dependencies, create system & technical design specifications
Analyze and report the production issue and ticket trend and provide recommendation
Analyze current technology utilized and develop steps and processes to improve and expand upon them
Establish development environment and development guidelines (design & code review checklists, design principles etc.)
Develop service and client-side code and database scripts that can support high-volume transactions
Actively analyze and troubleshoot any issues that arise during testing and production and provide the fixes quickly at pre-production and post-production environments
Production issue triage and tracking, troubleshooting activities, ticket creation and maintenance, ticket assignments, as well as vendor follow-up
Working with the appropriate internal and external stakeholders to satisfy customer requests and provide resolution strategies for incoming issues
Identify root causes of technical issues in production and out of box failures and come up with the RCA document

Fulltime

New

Store Associate

Retail Store Associates play a meaningful role within the CVS Health family. At ...

Location

United States , Glen Burnie

Salary:

15.00 - 19.00 USD / Hour

CVS Health

Expiration Date

July 18, 2026

Requirements

At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Job Responsibility

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Critical Environment Technician Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

United States , Des Moines

Salary:

75400.00 - 167900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience
Ability to work shifts, including non-standard business hours
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

People Management
Equipment and Systems Operations
Equipment and Systems Maintenance
Critical Environment Culture

Fulltime

New

User Acquisition Team Lead

At Adapty, we make it easy for mobile apps to manage in-app purchases and paywal...

Location

Salary:

Not provided

Adapty.io

Expiration Date

Until further notice

Requirements

3+ years of hands-on experience managing paid UA across Meta, Google, TikTok
Proven results scaling mobile apps in multiple verticals
Experience with web-to-web acquisition flows
Strong analytical thinking and comfort with post-ATT measurement approaches
Familiarity with attribution and analytics tools (AppsFlyer, Adjust, Amplitude, Mixpanel, etc.)
Strong understanding of subscription economics
Ability to mentor, guide, and support UA specialists
Confident communicator with experience presenting strategy and performance to clients
Ability to structure experiments, interpret results, and recommend next steps
Fluent English and solid cross-functional collaboration skills

Job Responsibility

Lead acquisition strategy and performance across several client projects
Manage and support a team of UA specialists, ensuring high-quality execution
Build scalable frameworks for targeting, bidding, budgeting, and geo expansion
Drive creative testing cycles in partnership with the Creative Production team
Oversee tracking, event validation, and attribution quality across channels
Conduct weekly client reviews with insights, recommendations, and clear action plans
Align UA efforts with product growth and monetization initiatives
Stay current with industry trends, platform updates, and competitive landscape changes

What we offer

Strong product with industry-best metrics
Exceptional compensation directly tied to your results
Direct communication and ownership
Flexible remote work
Professional support: language learning, sports, health insurance, laptop coverage, and more

Fulltime

New

Operations Manager

We're building a world of health around every individual — shaping a more connec...

Location

United States , Richmond

Salary:

19.00 - 29.00 USD / Hour

CVS Health

Expiration Date

July 13, 2026

Requirements

Deductive reasoning ability, advanced analytical skills and computer skills
Advanced communication skills, leadership, supervision, and influencing skill
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
High School diploma or equivalent preferred but not required.

Job Responsibility

Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

New

Store Associate

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Sanborn

Salary:

16.00 - 23.00 USD / Hour

CVS Health

Expiration Date

August 08, 2026

Requirements

At least 16 years of age
Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Job Responsibility

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Shift Supervisor

A Shift Supervisor is a key leader supporting the CVS Store Management team in d...

Location

Salary:

16.00 - 23.00 USD / Hour

CVS Health

Expiration Date

July 02, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
High School diploma or equivalent preferred but not required

Job Responsibility

Work effectively with store management and store crews
Supervise the store's crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

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Spring Intern, Ticket Operations

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