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Spread Products - Applications Support Senior Analyst - Assistant Vice President

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom , Belfast

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Spread Products (SP) production management group provides direct support to a diverse set of trading desk all trading under the SP banner with a focus on the ITIL support procedures and protocols. Your responsibilities will be aligned to supporting all the tools that the front office business & traders needs to facilitate its franchise within Citi, providing exposure to the entire breadth of the SP Technology. We are the first line of technical defence, we work closely with our partners in our SP business including Sales, Trading, Operations, and Risk & Controls to ensure stable platforms which enable us to the be the best for our clients.

Job Responsibility:

  • Supporting Spread Products Risk calculation and feed generation applications
  • Part of a global follow-the-sun team ensuring overnight risk batches complete successfully and within SLAs
  • Investigate issues raised by downstream partners on feeds delivered to them, improving data quality checks, monitoring and alerting
  • Work closely with the in-house dev teams, escalating issues where needed
  • Track incidents in Service Now, own the stability book of work in Jira
  • Improve monitoring, observability and controls for our stack
  • Improve resiliency and recoverability for our stack, holding our dev team accountable

Requirements:

  • Strong problem solving and analytical skills
  • Multi-tasking and prioritisation of issues based on impact
  • Ability to work under pressure, reacting quickly to issues and outages
  • Mindset of constant improvement and anticipating issues
  • Good all-round technical skills. Log analysis, scripting, Unix, SQL
  • Good communication skills, facing off to technical and business stakeholders

Nice to have:

  • Experience in a L2 application support role
  • Experience within Banking / Markets Technology
What we offer:
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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